Sr. Coordinator, Transportation

Join our community of food professionals as a Senior Coordinator, Transportation, supporting logistics and backhaul operations to optimize efficiency.

About the role

The Sr Coordinator, Transportation will perform general clerical activities and manage backhaul functions in the division, working to optimize all transportation and logistics processes for maximum efficiency.

Responsibilities

• Transportation:
  • Answer incoming calls to resolve driver, sales representative, and customer issues.
  • Communicate route updates to drivers.
  • Use software (MS Excel, Omnitracs, Tandem, Kronos, etc.) to create, update, and communicate reports and files, including:
    • Attendance and DVIRs
    • Backhaul spreadsheets
    • Delivery window dispatch
    • Driver key log and trailer temp log
    • Transportation route and network updates
    • Other transportation metrics
  • Complete the damages and shorts process, including notifying vendors and drivers and handling associated paperwork.
  • Support training and development of junior clerical teammates.
  • Perform other duties as assigned by manager.
• Backhaul and Logistics:
  • Communicate key information to support backhaul and transportation operations, including:
    • Backhaul arrivals
    • Daily dispatch information
    • Backhaul scheduling/rescheduling
    • Service updates to Omnitracs
    • Abnormalities/delivery issues
  • Coordinate logistics by scheduling pick-up appointments for backhaul orders and vendors.
  • Optimize pick-up and delivery of inbound backhauls, considering restrictions while minimizing cost and ensuring compliance.
  • Complete necessary paperwork and communicate backhaul and logistics information as required.
  • Research new backhaul opportunities with buyers and replenishment managers to maximize efficiency.
  • Perform other duties as assigned by manager.

Requirements

• Minimum three years of experience in a warehouse administrative or clerical position.
• Prior logistics, transportation, and/or warehouse experience required.
• High school diploma or GED/equivalent.

Skills

• Excellent verbal and written communication.
• Strong telephone and customer service ability.
• Ability to manage multiple functions in a fast-paced environment.
• Strong math, analytical, and organizational skills with high attention to detail.
• Intermediate computer skills with proficiency in Microsoft Word, Excel, Access, and Outlook.
• Problem-solving and critical thinking abilities to independently solve intermediate-level problems.
• Strong teamwork skills to support others in the department and division.

Preferred Qualifications

• Knowledge of DOT Hours of Service Regulations.
• Knowledge of the geographic delivery area.
• Experience with Omnitracs, Tandem, Kronos, XATA, Manhattan, PowerDock, or Airclic.

Physical Requirements

• Frequency: Occasionally (1% - 33%), Frequently (34% - 66%), Continuously (67% - 100%)
• Stand: Occasionally
• Walk: Occasionally
• Sit: Frequently
• Lift:
  • 1-10 lbs (Sedentary): Occasionally
  • 11-20 lbs (Light): Occasionally
  • 21-50 lbs (Medium): Occasionally
• Carry:
  • 1-10 lbs (Sedentary): Occasionally
  • 11-20 lbs (Light): Occasionally
  • 21-50 lbs (Medium): Occasionally
• Push/Pull: Occasionally (e.g., hand truck, gate, straps, metal ramp, truck door, dolly, boxes, truck gear shift)
• Climb/Balance: Occasionally (e.g., in/out truck/trailer, on/off ramp, stairs)
• Stoop/Squat: Occasionally
• Kneel: Occasionally
• Bend: Occasionally
• Reach Above Shoulder: Frequently
• Twist: Occasionally
• Grasp Objects: Frequently (e.g., hand truck, boxes, cartons, steering wheel)
• Manipulate Objects: Frequently (e.g., boxes, dolly, metal truck ramp, hand truck, paperwork, truck gate, straps)
• Manual Dexterity: Frequently (e.g., typing, use of office machines such as copiers, printers)

Work will primarily take place at a desk in an office environment but may occasionally require work in normal warehouse environments, including cooler and freezer areas where temperatures may be as low as -5 degrees.

Pay

The expected base rate for this role is between $26-28/hr.

Schedule

Monday-Friday, 6am-4pm.

Benefits

• Health insurance
• Pre-tax spending accounts
• Retirement benefits
• Paid time off
• Short-term and long-term disability
• Employee stock purchase plan
• Life insurance