Coordinator, Sr Transportation

What You’ll Do

• Contacts strategic high-volume customers daily and notifies them of any changes to their delivery ETA.
• Records conversation details with customer.
• Schedules special loads and notifies customers of pertinent information.
• Uses systems to track and locate drivers and pulls data for reporting purposes.
• Compiles transportation pouches which include route manifests, invoices, special customer notifications, maps, and stores keys for drivers.
• Updates driver and helper dispatch schedules daily.
• Sets up daily tractor/trailer assignment for drivers.
• Ensures data is accurate and compliant with company policies and applicable regulations.
• Administers the backhaul program by establishing pickup appointments with vendors and assigning driver trainees to pick up the product.
• Contacts drivers about load assignments and schedule changes.
• Solves complex route issues and trains team as required.
• May also handle Driver Payroll functions.
• Handles other duties as assigned.

Qualifications

• High school diploma or GED.
• 4 or more years' experience as a CDL driver in the transportation and trucking industry.
• Solid organizational skills and ability to multi-task.
• Ability to resolve complex situations.
• Strong customer service skills.
• Detail oriented.
• Able to multi-task and work at a fast pace.
• Understanding of geography and logistics.
• Ability to multi-task and handle fast-paced environment.
• Understanding of Driver Pay is required.