Sr. Coordinator, Office Services

About the role

The Senior Coordinator, Office Services supports and oversees the daily administrative and facilities-related operations of the office location to ensure a smooth, safe, and high-quality workplace experience.

Responsibilities

• Facilities and Workplace Readiness: Ensuring the office, training rooms, and shared spaces are maintained and operational, overseeing space readiness standards and quality, coordinating furniture setup/breakdown and resets for meetings/events, and Ensuring workplace preparedness for engagement teams, visitors, and client operations.
• Meetings, Events & Catering Coordination: Coordinating internal meeting setup and support, scheduling and preparing conference rooms, coordinating catering orders and verifying accuracy, managing on-site event logistics and resets, identifying and resolving issues impacting meeting experience.
• Mail, Shipping & Courier Services: Overseeing daily mail and shipping operations, ensuring deadlines and service standards are met, handling escalations or exception shipments, acting as a trainer for Coordinators on mail workflows.
• Lead process for large-scale duplicating projects including copying, collating, assembly, scanning and distribution of internal and external client deliverables
• Vendor, Landlord & Property Management Coordination: Acting as primary onsite point of contact for vendors and property management, coordinating work orders and repairs, monitoring vendor performance and needs, supporting contract tracking at the location level.
• Safety, Records, and Compliance: Supporting safety protocols and drills, maintaining documentation and office logs, coordinating inspections or compliance related visits, ensuring incident reporting processes are followed.

Qualifications

• High school diploma or GED required, high school diploma preferred. 1 year of relevant experience required, 3 to 5 years preferred.
• Proven ability to communicate clearly, concisely, and proactively with team members and internal stakeholders.
• Ability to collaborate effectively and provide support to peers in a team-based environment.
• Demonstrated initiative in establishing productive relationships with stakeholders directly impacted by services provided.
• Curiosity and willingness to learn how services indirectly impact other stakeholders.
• Ability to model confidentiality, professionalism, and appropriate workplace decorum.
• Proficiency in utilizing advanced features of Microsoft Word and Outlook independently.
• Working knowledge of basic features in Microsoft Excel, Microsoft PowerPoint, and other role-relevant software with minimal guidance.
• Ability to identify and leverage appropriate tools and resources to complete work effectively.
• Demonstrated initiative in advancing technical skills and applying newly acquired knowledge.
• Consistent production of high-quality work that is accurate and requires minimal review.
• Proactive approach to seeking feedback and guidance to improve work quality and meet deadlines.
• Consistent delivery of services in a professional manner aligned with Baker Tilly Core Values, with strict adherence to confidentiality.
• Understanding of how services support internal customers' success, demonstrated through proactive and anticipatory support behaviors.
• Ability to prioritize workload, identify solutions, and access resources with minimal supervision, prompting, or coaching.
• Understanding and application of best practices and standards of excellence to ensure effective processes and efficient use of resources.
• Willingness to contribute to special projects and initiatives as needed.

Skills

• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint

Benefits

Baker Tilly offers a comprehensive compensation and benefits package to eligible employees.

Pay

The pay rate range for this job position is $25.00 to $36.00. Actual compensation is influenced by a variety of relevant factors including but not limited to applicant’s skills, prior experience, qualifications, degrees, professional certifications, work arrangements and geographic location.