Sr. Consultant - Workday Benefits

Key Responsibilities

• Support projects with a goal of delivering on time, on budget, and with positive and measurable outcomes
• Complete workflow design, system configuration, testing, data migration, validation, support, and issue resolution
• Present and facilitate meetings with user and manager level stakeholders
• Provide excellent, professional client service, tailoring consulting approach to the type of engagement and aligning services with the goals of the company
• Execute and participate in successful implementation of design decisions, tailoring applications to meet departmental/organizational requirements and expectations
• Lead sales efforts including scoping, orals, and preparing presentations
• Lead, develop, and adopt standards, policies, and best practices related to Nordic’s Workday ERP Services offerings
• Analyze project requirements, creating materials and executing on best practice processes to effectively move projects forward to a successful conclusion, including but not limited to set up, configuration, processing, file structure/data mapping, reporting, testing, and troubleshooting
• Create, and adopt standards, policies, and best practices related to Nordic’s WORKDAY ERP Services offerings
• Advises internal team members to continually enhance processes and workflows to improve business operations, client experience, and operational efficiency
• Respond to client requests in a professional manner using established methods and escalation processes, and documenting and retaining records of all meetings and/or education sessions
• Document all work as part of client deliverables, consistently using a professional documentation approach throughout span of engagement and beyond, resulting in high quality materials for internal and external usage
• Working on projects that may be assigned on an ad hoc basis and may assist in other initiatives as necessary, directed, assigned, or requested

Skills And Experience

• Bachelors’ degree or equivalent experience required
• Minimum of 3 years of Workday experience, either as a consultant or as a hands-on Workday administrator
• Will lead foundation alignment sessions and customer confirmation sessions
• Must be able to lead core HCM and at least one additional work stream such as Talent, Advanced Compensation, or Benefits, with a strong preference for Benefits
• Must be comfortable/adept in all phases of launch methodology including plan, configure & architect, test, and deploy
• Absolute Active Workday certification or 5 years of hands-on configuration experience in multiple Workday modules required
• Able to identify, scope, estimate, and support sales opportunities
• Excellent communication skills, written and verbal
• Able to balance urgent, short-term needs with strategic, long-term priorities
• Exhibits strength in relating to people, including the ability to deliver feedback and inspire and motivate others to succeed
• Strong attention to detail and ability to manage multiple priorities while meeting customer service commitments and project timelines
• Proven ability to work effectively with all levels of an organization, as well as with diverse candidates, consultants, and client bases
• Adapts quickly to changes in the work environment and to alter approach or method to successfully lead change; reacts well under pressure
• Proficient with Microsoft Office Suite, computers, email, correspondence, and spreadsheets

Additional Details

• Travel up to 50% of the time