Sr Consultant, Claims - Management Liability & Specialty Lines (Surety)

About the role

This role is an individual contributor role. Although it doesn't immediately involve leadership responsibilities, there is potential in the future for the role to grow and change.

Responsibilities

• Investigates and evaluates coverage, liability and damages to set an appropriate claim strategy, settlement and file reserves for the most serious and complex claims within approved claims authority.
• Provides timely and appropriate evaluation of claims to identify and manage reserves in compliance with company standards.
• Delivers outstanding customer service and satisfaction through effective interactions with insured, agents and legal counsel.
• Develops, coaches, trains and mentors individual team members. Acts as top level subject matter authority in specialty line claims. Identifies and develops training plans and strategies for the division.
• Maintains current knowledge of multiple coverage lines, venue-specific court decisions which may impact the claim function, current guidelines, and policy changes and modifications.
• Provides feedback on claim trends and development. Provides input to underwriters on review of potential and existing insured’s claim experience.
• Contributes to a collaborative environment by consistently demonstrating teamwork, motivation, positive behavior and effort to achieve goals and objectives.
• Provides top level consultation/direction to claims leadership, peers and other business partners about severe specialty claims issues, coverage, or risks. Recommends changes to business leadership. Provides implementation strategies and coordinates execution processes in product development and management for specialty lines of business. Provides claim handling expertise to new product development.
• Provides standardized processes for claims handling related to new products. Assists in developing business plans to ensure claims quality results.
• Provides associate performance management, salary planning and administration, training and development, workflow and organizational planning, hiring and placement and disciplinary actions of contributing staff.
• May perform other responsibilities as assigned.

Requirements

• Surety Claims and/or strong Construction Litigation experience highly preferred.
• JD preferred.

Qualifications

• College degree preferred.
• Juris Doctorate desired.

Skills

• Proven knowledge of the best claims practices used to resolve severe claims.
• Top level specialist in a particular line of business.
• Extensive knowledge and expertise relating to insurance contracts, coverage issues, contingent or extra-contractual liability against insurers and litigation management, both foreign and domestic.
• Proven analytical skills to make independent decisions and resolve conflict in application of coverage to submitted claims, application of laws of jurisdiction to investigation facts, application of policy exclusions and exceptions.
• Validated ability to coordinate defense counsel in the handling of cases involving serious and complex liability and damage issues from inception through trial.
• Excellent verbal and written communication skills for use in communicating with policyholders, claimants, attorneys and all levels of management.
• Confirmed organizational skills to effectively establish work priorities in conformity with objectives and standards.
• Demonstrated personal computer skill, including the ability to operate claims and business software.

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Pay

The national salary range for Sr Consultant, Claims - Management Liability & Specialty Lines : $122,000.00-$214,000.00

Schedule

Normal office environment. Travel as required.