Surety Claim Specialist

Key Responsibilities

• Investigates the most complex claims including initial investigation, analysis, settlement, and when applicable, denial of a claim submission from a multi-state jurisdiction within authority limits, time standards and company best practices.
• Actively solicits facts from all stakeholders, analyze bond forms and construction contracts, reviews applicable statutes, and analyzes claim submissions involving commercial and contract surety bonds.
• Interprets coverage, setting reserves, and when appropriate tender of settlement.
• Employ direct, hands-on strategies to mitigate loss, with an early focus on indemnity issues and recovery.
• Responds urgently to performance bond related demands that require sudden travel to claim site.
• Retains and seeks advice of outside counsel or consultants to supplement investigation before responding to a demand against a bond, as needed.
• Responsible for comprehensive reporting on the status of claims to all stakeholders. This includes the preparation and presentation of reports and summaries to claims management staff as well as FCCI agents and reinsurer.
• Consults with underwriting staff on potential new and existing accounts related to bond forms, contract requirements, indemnity and collateral agreements.
• Serves as a resource and/or mentor for others within the surety and claims unit.
• Secures a visibility with the regions through visits to the office and educational presentations.

Requirements

Commensurate with experience.

Qualifications

• Bachelor’s degree in Business Administration, Finance, Accounting, or related field.
• Minimum of 5 years of experience in the insurance industry, preferably in the surety bond area.
• Experience in handling complex claims and negotiations.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage multiple tasks simultaneously.
• Proficiency in Microsoft Office Suite.

Skills

• Knowledge of surety bond forms and construction contracts.
• Understanding of relevant state and federal laws and regulations.
• Ability to interpret coverage and set reserves.
• Strong negotiation and conflict resolution skills.
• Effective written and verbal communication skills.

Benefits

• Flexible Work Environment
• Paid Family Leave
• Competitive PTO & Holidays
• Recognition & Bonus Programs
• Medical, Vision, Dental & Life Insurance
• Employee Referral Bonus
• Paid Volunteer Time
• 401(k) Match & Profit-Sharing

Pay

The salary range for this position is $102,357-$157,629 annually. This salary range is an estimate and the actual salary will vary based on applicant’s education, experience, knowledge, skills, and abilities.

Schedule

This position can be located at our corporate office in Sarasota, FL or one of our regional offices or remote within our territory.