Claims Consultant - Surety (Hybrid)

About the role

At Intact Insurance Specialty Solutions, we currently have an opportunity for a Claim Consultant to join our Surety team based in our Chicago, IL; New York City, NY; Boston, MA; Morristown, NJ or Blue Bell, PA office on a hybrid schedule.

Responsibilities

• Makes timely and appropriate contacts and completes appropriate level of investigation to make determination of coverage, liability and damages for very complex and specialized claims.
• Determines coverage, drafts coverage correspondence, responds to coverage questions raised by insureds and others.
• Determines exposure, establishes adequate reserves and makes timely adjustments as required.
• Selects, assigns and directs activities of internal and external resources as required; including independent adjusters, appraisers and attorneys.
• Identifies questionable claims and consults with SIU for further direction as appropriate.
• Determines settlement value of the loss and negotiates proper settlement of claims within authority.
• Provides recommendations for settlement and disposition of claims exceeding authority level.
• Documents clearly and concisely all relevant activity on assigned files and makes recommendations for additional activity as appropriate.
• Communicates as needed with underwriting business partners regarding claims trends and legal climate.
• Provides expertise and insight as requested relative to needed coverage changes or enhancements.
• Maintains a strong professional knowledge of regulatory and legal environments and applies this information effectively.
• Stays abreast of state license requirements and participates in continuing education as required.
• Will coach or train less experienced claim representatives.
• Develops and leads technical training and provides guidance to other departments within the organization, as needed.

Requirements

Bachelor’s or equivalent experience degree required. JD may be required depending on the needs and requirements of a business unit. 7-10 years of progressively more complex, specialized claims handling experience. Desired Experience working with Payment Performance Bonds.

Qualifications

The following ranges displayed reflect the target base salary for new hires, but your recruiter will share more specific compensation information with you during the hiring process. The typical base salary range for this position is: $123,000 – $163,000, based on the factors aforementioned. For candidates located in San Francisco, CA; Washington DC; our Massachusetts based offices and the New York City metro area, the base salary range is $143,000 - $167,000. In addition to base salary, full time Intact employees are also eligible for bonus potential and a full range of benefits to include:

• Comprehensive medical, dental and vision insurance with no waiting period
• Cashiered paid time off programs
• 401(k) savings and annual contributions of up to 12% of annual salary
• Mental health support programs, life and disability insurance, paid parental leave and a variety of additional voluntary benefits

Benefits

This position will remain posted until a final candidate is selected. Once the role is filled, this job posting will be removed.

Why choose Intact

We live our Values: We are committed to acting with the highest of ethical standards through our five core values: integrity, respect, customer driven, excellence and social responsibility. Our commitment to Diversity: Founded in our values, we see diversity as a strength and aspire to create an environment where everyone can be themselves, grow and succeed. Together, we will stand up for what’s right to build an inclusive society.

About Intact

At Intact Insurance Specialty Solutions we are experts at what we do. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Today, we help protect over a dozen industries with tailored coverages and services.