Sr. Collections Analyst

We're partnering with a growing global organization seeking an experienced Senior Collections Specialist to manage customer accounts and support cash flow through effective collections and relationship management.

Responsibilities

• Manage a portfolio of customer accounts and follow up on outstanding balances
• Monitor aging reports and proactively work to reduce past-due receivables
• Investigate and resolve payment discrepancies, billing issues, and customer disputes
• Negotiate payment arrangements and help resolve collection challenges
• Partner with internal teams to address issues impacting payment timing
• Maintain accurate documentation of collection activities and account status
• Support reporting, process improvements, and month-end activities

Requirements

• 3+ years of collections, accounts receivable, credit, or related experience
• Strong communication and customer relationship skills
• Ability to manage multiple accounts and priorities in a fast-paced environment
• Experience resolving account discrepancies and payment issues
• Proficiency with ERP systems and Microsoft Excel
• Strong analytical and problem-solving skills

Preferred Qualifications

• Experience supporting customers across multiple regions or countries
• Exposure to large corporate or publicly traded environments
• Familiarity with reporting tools, collection metrics, and process improvements
• Bachelor's degree in Accounting, Finance, Business, or a related field

Why Consider This Opportunity

• Join a collaborative, team-oriented environment
• Opportunity to make a direct impact on financial performance
• Exposure to a dynamic, global business setting
• Competitive compensation and benefits

Benefits

• Medical, dental, and vision insurance
• Life insurance and short-term disability
• Additional voluntary benefits
• Employee Assistance Program (EAP)
• Commuter benefits
• 401K plan
• Paid sick leave (where required by law)
• Paid leave as required by federal, state, or local law
• Holiday pay (upon meeting eligibility criteria)

Pay

$65,000.00 to $85,000.00 per year