Sr. Credit and Collections Analyst

Responsibilities

• Complete weekly and monthly reporting with key performance indicators for each of our key businesses, as well as, for the Total Company.
• Support team needs, coordinating and driving cross-functional efforts that drive issue resolution, project completion (including 3rd party portals), and process improvement in support of the department and Hussmann initiatives.
• Aid and backup the Credit and Collections Manager and other team members as needed (approvals, customer follow-ups, projects, etc).
• Responsible for the overall credit and collections policy.
• Evaluate the financial status of potential or existing customers using internal and external data. Recommend a level of exposure that balances revenue growth and financial risk.
• Maintain timely approval of customer orders, utilizing established guidelines and thresholds.
• Build and maintain relationships with internal support teams: Sales, Billing, Branch support staff, Legal, and AR team members to drive timely processing of customer payments.
• Drive for our DSO, working capital, cash flow, bad debt, and aging targets as well as ensure accountability for compliance and controls.
• Develop cross-training programs to eliminate single points of failure and ensure business continuity.

Qualifications

• Bachelor’s degree in Accounting, Finance, or related field with 5 years of increasing responsibility within AR, Credit and Collection roles OR
• High School Degree with 9+ years of experience in AR, Credit and Collections.
• Results oriented with strong analytical and problem-solving abilities.
• Able to think strategically and out-of-the-box.
• Demonstrated ability and passion for mentoring, training, and coaching others.
• Excellent organizational skills, detail-oriented, and thorough.
• Strong proficiency with Microsoft Office Suite required with preferred knowledge of advanced Microsoft Excel functions.
• Able to simultaneously manage competing priorities and projects.
• Excellent communication skills with a sharp customer focus.
• Experience with financial ERP systems, Oracle, Microsoft Dynamics or SAP preferred.
• System implementation experience a plus (ERP / collections modules / 3rd party portals such as Ariba).
• People management experience a plus (potential to be promoted to supervisor in future).