Credit & Collection Analyst Sr

About the role

The Credit & Collection Analyst Sr focuses on reconciling accounts, driving timely collections, and preventing past-due balances. This role oversees delinquency management, customer negotiations, reporting, audits, and month-end activities while partnering closely with shared services and regional credit teams. It also drives process improvements and ensures full compliance with local, regional, and global credit policies.

Responsibilities

• Reconcile customer accounts, ensure timely collections, and implement action plans to prevent past-due balances.
• Monitor and track delinquent accounts while performing daily analysis and control of customers and collections.
• Maintain close coordination with the GBS shared services team and send customer account statements to support collection efforts.
• Conduct customer negotiations and visits and prepare weekly/monthly local and regional reporting.
• Support internal/external audits, month-end closing activities, and implement process improvements aligned with the collection strategy.
• Manage credit-limit documentation and collaborate with the regional credit team, ensuring adherence to local, regional, and global policies.

Requirements

• Bachelor’s degree in Finance, Accounting, Economics, or related field, with 2+ years of Credit & Collections experience (multinational exposure a plus).
• Advanced proficiency in Microsoft Office and SAP; fluent in Spanish and English.
• Strong communicator and collaborator, able to engage effectively across all organizational levels.
• Results-driven, agile, and resilient, with strong organizational, analytical, and negotiation skills.
• High integrity and ethical standards, with an innovative, solution-oriented mindset.

Qualifications

Relocation Approval: No
Traveling Requirement: No

Benefits

Goodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.