Sr Clinical Systems Analyst - FirstNet

Job Description

Help Shape the Technology That Supports Exceptional Patient Care

Are you passionate about healthcare technology and solving complex clinical challenges? As a Senior Clinical System Analyst - FirstNet, you'll play a critical role in connecting clinical operations with innovative technology solutions that improve patient care, enhance provider workflows, and support organizational excellence.

What You'll Do

• Partner with clinical and operational leaders to evaluate workflows, identify opportunities for improvement, and recommend technology solutions.
• Configure, maintain, and optimize clinical applications, including Oracle EHR and other clinical information systems.
• Gather, analyze, and document business and clinical requirements, translating them into effective technical solutions.
• Support system implementations, upgrades, enhancements, integrations, testing, training, and go-live activities.
• Develop and maintain system documentation, workflow diagrams, build specifications, and standard operating procedures.
• Troubleshoot application issues, perform root cause analysis, and collaborate with IT teams to resolve complex problems.
• Support data integrity, reporting, and analytics that drive clinical excellence and operational performance.
• Ensure clinical applications support regulatory, privacy, and security requirements, including HIPAA compliance.
• Serve as a trusted resource for end users by providing education, troubleshooting, and ongoing application support.
• Participate in change management, incident management, and downtime planning to ensure system reliability.
• Communicate application updates, enhancements, and best practices to clinical and operational stakeholders.
• Champion continuous improvement, patient safety, quality initiatives, and a culture of collaboration and innovation.

Minimum Qualifications

• Bachelor's degree in Information Systems, Healthcare Informatics, Computer Science, or a related field, or an equivalent combination of education and experience.
• Three (3) or more years of experience supporting and optimizing clinical information systems in a healthcare environment.
• Experience supporting an enterprise Oracle Electronic Health Record (EHR) platform.
• Demonstrated experience contributing to complex projects and initiatives with minimal supervision.
• Strong analytical, problem-solving, documentation, and facilitation skills.
• Excellent written and verbal communication skills with both technical and non-technical stakeholders.

Preferred Qualifications

• Experience with project management and IT service management methodologies such as ITIL or PMP.