Sr. Client Manager, Small Business Benefits

Overview

At Gallagher, we help businesses grow, communities thrive, and people prosper. As a Senior Account Manager for Small Business, you'll manage relationships with some of our most valued clients. You'll be part of a team that champions integrity, collaboration, and innovation—values that have defined us for nearly 100 years.

How You'll Make An Impact

In this role, you'll build and strengthen relationships with small business clients, ensuring their insurance and risk management needs are met. You'll lead conversations with senior buyers and day-to-day representatives, helping them navigate complex challenges. You'll also secure renewals, negotiate service fees, and identify opportunities to expand coverage. Your work will directly contribute to reducing risks for our clients and helping their businesses thrive.

About You

Required:

• Bachelor's degree and 5 or more years client coordination and/or claims management experience OR High School degree and 10 years client coordination and/or claims management experience.
• License required.
• Able and willing to travel approximately 25% of the time.

Preferred:

• Professional designation may be preferred, such as CPCU, CIC or ARM.

Behaviors:

• Excellent verbal and written communication skills.
• Able to quickly determine critical issues.

Compensation And Benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...