Sr. Channel Account Manager

Intermedia is a leading provider of cloud communications and collaboration technology that enables companies to connect better. With a strong track record of growth, profitability, and a workplace where everyone matters, Intermedia offers a fast-paced, team-oriented environment. The company values transparency, accountability, and long-term employee relationships, with many team members staying for 10, 15, or 20+ years.

About the Role

As a Sr. Channel Account Manager, you will resell Intermedia’s entire suite of cloud services through full-service partner programs, leveraging either the Intermedia brand or the partner’s own brand. You will proactively pursue revenue objectives by selling services through channel partners to small and medium-sized businesses. This role involves building a territory plan, driving business development, executing marketing strategies, and enabling sales activities. You will represent Intermedia across all phases, from pre-sales to post-sales account management.

Responsibilities

• Prospect for new business and sales opportunities through the Partner Channel.
• Conduct sales presentations demonstrating Intermedia’s voice and data solutions.
• Participate in sales and technology training.
• Provide partners and customers with the highest standard of customer service throughout the sales cycle.
• Collaborate with internal departments (e.g., Partner Concierge Desk, Carrier Relations, Tech Support, Customer Service, Onboarding) to ensure a successful pre- and post-sale experience for partners and customers.
• Navigate a carrier’s marketing, sales, support, engineering, and product leadership teams to achieve sales targets.
• Work with members of the Carrier Channel Management team to advance sales objectives.

Requirements

• 3+ years of experience in UCaaS, CCaaS, or Carrier Channel sales.
• 5+ years of experience in outside sales and/or account management.
• Demonstrated track record of success in sales, partner-led sales, or executive relationship building.
• Strong grasp of solution and value-based selling, preferably in the enterprise business applications space.
• Superior oral, written, and listening communication skills.
• Strong teamwork skills for a highly matrixed environment.
• Understanding of a carrier’s departmental structure for new product onboarding (pricing, support, operations, sales, engineering, marketing, etc.).
• Understanding of a carrier’s network operations structures and industry vendors for service provider platforms.
• Ability to align Intermedia products with a carrier’s go-to-market strategy to maximize results.
• Willingness to travel.

Pay

$200,000 - $225,000 / year