Sr Business Program Manager - T&S Reliability Programs

About the role

We are seeking a dynamic individual to join our team as a Project Manager. This role involves leading the development, implementation, and evaluation of key projects, programs, and initiatives. You will be responsible for ensuring organizational alignment with management models and principles, driving the integration of best practices, and coordinating quality assurance and change management activities.

Responsibilities

• Lead development, implementation, and evaluation of projects, programs, and/or business initiatives.
• Provide requirements analysis, performance measurement, and quality assurance.
• Manage scope, schedule, and budget for organizational projects and programs.
• Career Development: Mentor less experienced colleagues.
• Financial Scope: Direct impact on budget is substantial - this position has a direct impact on the Company's performance regarding several key indicators, operational costs, System Average Interruption Frequency Index (SAIFI), Customer Average Interruption Duration Index (CAIDI) and Customer Satisfaction.

Requirements

• Bachelor's degree in a business or S.T.E.M. field with 4-7 years of related business experience OR 6-9 years of related business experience.
• Comprehensive understanding of applicable standards, methods, processes and practices, business fundamentals, and performance metrics in the specific functional area supported by this position (e.g., electric or gas operations, customer service, transmission and substation, distribution system operations, regulatory and external affairs).
• Advanced proficiency in standard software applications (e.g., Microsoft Project, Visio, Excel, & PowerPoint), and relevant specialized business applications (e.g., project portfolio management, requirements/test management, CIS/CRM, customer self-service, telephony, EPS, EAM, work management, & outage management) to support business needs.
• Demonstrated business acumen and ability to create value with strong problem solving, analytical/financial, negotiation, and conflict management skills and a willingness to accept increased responsibilities.
• Demonstrated ability to build consensus, establish trust, meet critical deadlines, communicate effectively, and accept accountability of multiple tasks.
• Customer driven with demonstrated excellent written and oral communication skills and ability to interact with people of all levels.
• Demonstrated ability to develop and implement process enhancements and efficiencies including new technology.

Qualifications

• Bachelor's degree in a business or S.T.E.M. field with 4-7 years of related business experience OR 6-9 years of related business experience.
• Comprehensive understanding of applicable standards, methods, processes and practices, business fundamentals, and performance metrics in the specific functional area supported by this position (e.g., electric or gas operations, customer service, transmission and substation, distribution system operations, regulatory and external affairs).
• Advanced proficiency in standard software applications (e.g., Microsoft Project, Visio, Excel, & PowerPoint), and relevant specialized business applications (e.g., project portfolio management, requirements/test management, CIS/CRM, customer self-service, telephony, EPS, EAM, work management, & outage management) to support business needs.
• Demonstrated business acumen and ability to create value with strong problem solving, analytical/financial, negotiation, and conflict management skills and a willingness to accept increased responsibilities.
• Demonstrated ability to build consensus, establish trust, meet critical deadlines, communicate effectively, and accept accountability of multiple tasks.
• Customer driven with demonstrated excellent written and oral communication skills and ability to interact with people of all levels.
• Demonstrated ability to develop and implement process enhancements and efficiencies including new technology.

Skills

• Comprehensive knowledge of the practices, procedures and principles of project management.
• Ability to analyze complex business processes and systems, interpret and recommend alternative courses of action, and implement intervention strategies to attain performance targets.
• Proficiency in business case development and ability to effectively present business cases to business unit leadership.

Benefits

• Annual salary range: $88,800.00/Yr. – $122,100.00/Yr.
• Annual Bonus for eligible positions: 15%
• 401(k) match and annual company contribution
• Medical, dental and vision insurance
• Life and disability insurance
• Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
• Employee Assistance Program and resources for mental and emotional support
• Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
• Referral bonus program
• And much more

Pay

Annual salary will vary based on a candidate’s skills, qualifications, experience, and other factors: $88,800.00/Yr. – $122,100.00/Yr.

Schedule

This position may require working extended hours for coverage during storms or other energy delivery emergencies.