Sr Business Program Manager - T&S Reliability Programs

About the role

We are seeking a dynamic individual to join our team as a Project Manager. This role involves leading the development, implementation, and evaluation of key projects, programs, and initiatives. You will be responsible for ensuring organizational alignment with management models and principles, driving the integration of best practices, and coordinating quality assurance and change management activities.

Responsibilities

• Lead development, implementation, and evaluation of projects, programs, and/or business initiatives.
• Provide requirements analysis, performance measurement, and quality assurance.
• Manage scope, schedule, and budget for organizational projects and programs.
• Career Development: Mentor less experienced colleagues.
• Financial Scope: Direct impact on budget is substantial - manages scope, budget, and schedule to within approved parameters, and provides structured and detailed reports to the appropriate Management team.
• Customer Focus: Provides day-to-day client support and conducts diagnostics as necessary to ensure optimal performance.
• Interfacing: Regularly serves as lead for cross-functional and cross-company teams responsible for the integration of best practices through the organization.

Requirements

• Bachelor's degree in a business or STEM field with 4-7 years of related business experience, or 6-9 years of related business experience in lieu of a degree.
• Comprehensive understanding of applicable standards, methods, processes, and practices, business fundamentals, and performance metrics in the specific functional area supported by this position (e.g., electric or gas operations, customer service, transmission and substation, distribution system operations, regulatory and external affairs).
• Advanced proficiency in standard software applications (e.g., Microsoft Project, Visio, Excel, & PowerPoint), and relevant specialized business applications (e.g., project portfolio management, requirements/test management, CIS/CRM, customer self-service, telephony, EPS, EAM, work management, & outage management) to support business needs.
• Demonstrated business acumen and ability to create value with strong problem-solving, analytical/financial, negotiation, and conflict management skills and a willingness to accept increased responsibilities.
• Demonstrated ability to build consensus, establish trust, meet critical deadlines, communicate effectively, and accept accountability of multiple tasks.
• Customer-driven with demonstrated excellent written and oral communication skills and ability to interact with people of all levels.
• Demonstrated ability to develop and implement process enhancements and efficiencies including new technology.

Qualifications

• MBA or Master's degree in a business or STEM field preferred.
• Comprehensive knowledge of the practices, procedures, and principles of project management.
• Ability to analyze complex business processes and systems, interpret and recommend alternative courses of action, and implement intervention strategies to attain performance targets.
• Certification as: Certified Associate in Project Mgmt (CAPM) OR Project Management Professional (PMP) OR Six Sigma Black Belt preferred.
• Strong analytical skills for project evaluation including analysis of complex projects with economic, financial, risk, and decision analysis.
• Proficient in business case development and ability to effectively present business cases to business unit leadership.

Skills

• Project Management
• Business Analysis
• Financial Analysis
• Change Management
• Communication Skills
• Leadership
• Problem Solving
• Teamwork

Benefits

• Annual salary range: $88,800.00/Yr. – $122,100.00/Yr.
• Annual Bonus for eligible positions: 15%
• 401(k) match and annual company contribution
• Medical, dental, and vision insurance
• Life and disability insurance
• Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
• Employee Assistance Program and resources for mental and emotional support
• Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
• Referral bonus program
• And much more