Sr Business Process Engineer

About the role

This position is for a Senior Business Process Engineer responsible for designing, analyzing, optimizing, and implementing end-to-end business processes. The role involves partnering with leadership and clients to identify improvement opportunities and translate business strategies into sustainable processes. The engineer will lead complex process transformation initiatives, ensuring alignment between people, process, and technology to drive continuous improvement.

Responsibilities

• Lead the analysis, design, optimization, and documentation of end-to-end business processes across multiple functional areas.
• Partner with operational leadership and stakeholders to define process scope, objectives, success metrics, and improvement roadmaps.
• Conduct detailed process assessments, including current-state analysis, future-state design, gap analysis, and value-stream mapping.
• Identify inefficiencies, risks, and control gaps; perform root-cause analysis and develop data-driven improvement recommendations.
• Collaborate with IT and solution teams to translate business process requirements into functional specifications and system designs.
• Ensure processes are scalable, compliant, and aligned with organizational strategy and governance standards.
• Support system implementation efforts, including configuration validation, integration design, and user acceptance testing.
• Develop and maintain standardized process artifacts such as process maps, procedures, and operating models.
• Establish process governance, performance indicators, and reporting mechanisms to monitor and sustain improvements.
• Lead change management efforts by supporting training, communication, and adoption of new processes.

Requirements

• Education: A Bachelor’s degree in business, engineering, technology, operations management, or a related discipline is required.
• Experience: Five (5) or more years of progressive experience in business process engineering, process improvement, business analysis, or related roles is required. This includes demonstrated experience in complex, cross-functional process improvement or transformation initiatives.
• Technical Skills: Business Process Mapping and Engineering. Experience creating workflow and process diagrams with Visio. Strong knowledge of business process modeling techniques and methodologies. Experience translating process requirements into technology or system solutions in partnership with IT teams. Proficiency with process design, documentation, and analysis tools (e.g., Microsoft Visio, Excel).
• Client-facing communication skills and traditional business analysis skills.

Qualifications

• Experience automating manual processes with RPA or AI Automation solutions.
• Experience supporting targeted digital transformation initiatives.

Skills

Not specified.

Benefits

See Everforth Apex Benefits Overview.