Sr. Business Operations Manager (Remote)

About the role

The organization operates within the mental healthcare field, addressing the complex and multifaceted challenges of mental health by focusing on comprehensive care that treats the whole person rather than just symptoms. It aims to reduce stigma surrounding mental health and promote its integration into overall well-being through evidence-based and compassionate care. The organization supports remote work and hires across most U.S. states.

The SR. BUSINESS OPERATIONS MANAGER role is designed to lead strategic, cross-functional projects that support the organization's growth. This position requires strong analytical and problem-solving skills, along with proactive management of stakeholders to align teams and deliver scalable solutions. The role involves full ownership of projects throughout their lifecycle, from conceptualization to execution, enabling impactful contributions to the organization's long-term success and mental health mission.

Responsibilities

• Lead complex, strategic projects across multiple teams
• Develop and apply analytical models and data-driven recommendations
• Coordinate cross-functional partners and manage project timelines
• Translate organizational goals into operational plans and performance measures
• Facilitate communication and alignment among senior leaders and diverse teams
• Own end-to-end project execution and deliver measurable outcomes

Requirements

• 7+ years of experience in management consulting, business operations, strategy, financial analysis, or related roles in high-growth or mid-sized companies
• Bachelor’s degree or higher
• Intermediate skills in Google Sheets, Excel, and SQL for independent data querying
• Proven ability to convert goals into operational plans including system design
• Strong written and verbal communication skills tailored to diverse audiences
• Experience working with senior leaders to drive alignment and facilitate discussions

Qualifications

• Experience in fast-paced or startup environments
• Proficiency with BI tools such as Looker, Hex, PowerBI, or Tableau
• Experience managing long-term projects involving multiple teams
• Demonstrated success in launching new business lines, products, or strategic initiatives

Benefits

• 100% remote work environment within the United States (excluding Hawaii)
• Comprehensive health benefits including medical, dental, vision, life, disability, and FSA/HSA
• Access to a 401(k) retirement plan
• Generous paid time off policies, including two company-wide shutdown weeks annually
• Paid parental leave for all parents
• Employee Assistance Program supporting mental and physical health
• Quarterly department stipends for team-building or gatherings
• Access to community and employee resource groups fostering inclusion
• Home office stipend and monthly internet or cell phone expense stipend
• Wellness initiatives and monthly wellness stipend