Sr. Business Operations Manager — Hyperscale Line of Business

About the role

Everpure is seeking a strategic and technical Sr Business Operations Manager for our Hyperscale Line of Business (LoB). In this senior individual contributor role, you will lead complex, cross-functional engineering and operational programs that accelerate the deployment of our differentiated storage platform technologies into cloud infrastructure environments. Acting as an operational backbone and engineering liaison for the LoB, you will sit at the intersection of Engineering, Product Management, Business Development, Sales Operations, Demand Planning, and Finance.

Responsibilities

• End-to-End Q2C Engineering & Program Execution
  • Lead quarterly Quote-to-Cash (Q2C) execution cycles for critical, time-sensitive hyperscale transactions, serving as the principal operational coordinator across Sales/Business Development, Deal Desk, Finance, and Operations.
  • Co-architect and continuously optimize the end-to-end Q2C lifecycle—from initial quoting and custom deal approvals to order booking, invoicing, and revenue recognition dependencies.
  • Identify operational friction, eliminate administrative bottlenecks, and build automated, scalable workflows designed to support rapid revenue growth.
• Product Analytics Strategy & Data Engineering
  • Collaborate with Product Management to drive product analytics strategy by defining key performance metrics (KPIs/OKRs), tracking feature adoption, and mapping complex customer user journeys.
  • Perform exploratory data analysis using SQL and modern BI tools (Tableau, PowerBI, Looker, etc.) to extract insights from large telemetry datasets, customer cohorts, and RMA data.
  • Provide product recommendations based on analysis to Product Management and Engineering to optimize commercial outcomes.
• Enterprise Systems Governance & Technical Requirements
  • Serve as the principal LoB liaison for Salesforce CRM, Salesforce CPQ, and related business operations platforms.
  • Translate operational and business friction into clear technical requirements, driving pipeline tracking enhancements, system automation, and platform integration.
• Pricing Strategy & Custom Deal Engineering
  • Build sophisticated financial models to evaluate custom deal economics, discounting structures, COGs, and margin impacts for high-value hyperscale opportunities.
  • Ensure non-standard deal terms strike an optimal balance between market competitiveness, financial profitability, and operational deliverability.
• Cross-Functional Leadership & Executive Rhythm
  • Drive strategic technical programs from concept through execution, aligning cross-functional stakeholders in Engineering, Product, BD, Demand Planning, Finance, and Legal.
  • Design and maintain real-time executive dashboards to communicate program status, risk mitigations, deal velocity, and capacity forecasts to senior leadership.

Requirements

• Experience: 7+ years in Technical Program Management (TPM), Product Management, Business Operations, or Product Analytics within a fast-growing enterprise B2B tech, storage, or cloud infrastructure environment.
• Technical & Data Stack: Hands-on proficiency with SQL, BI tools (Tableau, PowerBI, or Looker), advanced Excel/Google Sheets modeling, and data pipeline analytics.
• Systems Mastery: Deep familiarity with Salesforce CRM, Salesforce CPQ, and Salesforce Billing architecture, including workflow automation and CPQ rules.
• Domain Expertise: Advanced understanding of end-to-end Q2C ecosystems, revenue recognition rules, financial margin modeling, and statistical forecasting principles.
• Program Leadership: Proven ability to manage multi-faceted, high-ambiguity engineering programs across matrixed organizations without formal direct authority.
• Education: Bachelor’s Degree in Industrial Engineering, Computer Science, Business, Finance, Economics, or a quantitative discipline.

Pay

The Annual Base Salary Range is $170,000—$255,000 USD. This role may be eligible for incentive pay and/or equity.

Benefits

• Innovation: Celebrate those who think critically, like a challenge, and aspire to be trailblazers.
• Growth: Space and support to grow along with the company and contribute to something meaningful. Recognized as Fortune's Best Workplaces in Technology™, Fortune's Best Workplaces in the Bay Area™, and certified as a Great Place to Work®.
• Team: Collaborative culture that values bringing your full and best self to work. Includes flexible time off, wellness resources, and company-sponsored team events. See purebenefits.com for more information.