Sr. Business Analyst - RMA

Key Responsibilities

• Client Support: Service existing client-base in maximizing client satisfaction through providing value enhancing ideas, improvements, and business tools.
• Build and Maintain Relationships: Build and maintain client relationships, responsible for manager and director client relationships.
• Data Management: Responsible for data flows and reports by providing monthly, quarterly, annual, and renewal performance reports. Review all reports for accuracy if data is managed by Associate or Senior Associate.
• Data Analysis: Heavy use of Excel and databases to manage and report statistics and data. Collect competitive market information through information gathering and ghost calling.
• Tool Development: Develop client tools that facilitate improved operations, tracking metrics, or support client customers. Provide financial and statistical support on strategic projects.
• Coordination: Work closely with engagement sales reps to analyze market feedback to inform initiatives and client action plans. Coordinate client communication and meetings, including setting, managing, and leading meetings, topics, and plans.
• Market Intelligence: Monitor clients’ local market intelligence and have a strong understanding of industry, policy, and business trends that will impact clients.

Role and Skill Requirements

• Experience: Meaningful experience in using Excel and/or database tools such as Access.
• Skills: Ability to work independently, be a self-starter, and manage tasks. Strong written and verbal communication skills. Critical thinking skills to problem solve and develop long-term strategic plans. Significant understanding of finance & accounting principles and financial statements.

Qualifications and Requirements

• Experience: Minimum of 2 years relevant experience.
• Education: Knowledge of different hospital systems. Bachelors Degree or equivalent.
• Software: Excellent working knowledge of MS Office, Windows, and Exchange email.
• Technical Skills: Strong analytical skills and intermediate excel skills. Excellent customer service skills (friendly, courteous, and helpful).
• Communication: Ability to effectively communicate both in writing and verbally, as well as to interact in a professional manner with colleagues, public, and client’s staff members. Strong problem-solving skills. Time management and ability to multitask. Excellent organizational and planning skills required.
• Adaptability: Adaptable and flexible. Embody and relay a team-oriented atmosphere.

Benefits

• Medical, Dental & Vision Insurance
• 401K (100% match for the first 3% & 50% match for the next 2%)
• 15 days of PTO
• 7 paid Holidays
• 2 Floating holidays
• Elevate Day (floating holiday)
• Pet Insurance
• Employee referral bonus program

About the Role

Elevate Patient Financial Solutions offers a comprehensive benefits package designed to support the well-being of its employees and their families. This includes medical, dental, and vision insurance, a 401K plan with generous matching, vacation time, holidays, and a floating holiday. Additionally, there is pet insurance, an employee referral bonus program, and opportunities for career growth and development.

Pay

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty, and training. This pay scale is not a promise of a particular wage.

Schedule

Remote and Hybrid positions require a home internet connection that meets the company’s upload and download speed criteria. Remote Workers Must Have Consistent and reliable high-speed internet. Private work area. Ability to secure protected health information. Ability to remain on task with remote supervision.