Sr. Business Analyst

About the Company

At Syner-G, we enable our people to build careers that impact positively on their quality of life. Through our expertise, insight, consulting, and management skills, we accelerate breakthrough science and delivery of life-enhancing therapies to more patients. We work across a diverse range of clients and projects, supporting organizations from the critical phases of drug discovery and approval through to commercialization. Our work is meaningful, varied, and thought-provoking, with a strategic emphasis and solutions-driven approach.

Syner-G was recently honored with BioSpace's prestigious "Best Places to Work" 2026 award for the third consecutive year, reflecting our commitment to fostering a positive and engaging work environment. We recognize that our team members are our most valuable asset, offering growth, learning, and rewards in return for their instrumental role in maintaining our global reputation.

About the Role

Play a leading role in supporting the continuous improvement of Syner-G’s enterprise applications and data platform through business analysis, requirements definition, system administration, governance, integration development, and reporting.

Responsibilities

• Elicit, document, and maintain business, functional, and technical requirements for enterprise systems and data initiatives.
• Draft and maintain system and data architecture diagrams, data models, workflows, and related documentation.
• Partner with Sales, Delivery, Finance, and Operations to translate needs into requirements.
• Support solution design and delivery of dataflows, integrations, and reporting products.
• Manage user provisioning and role-based access across enterprise applications and data products.
• Troubleshoot system and data issues; coordinate resolution with internal teams and vendors.
• Support upgrades, enhancements, and data migration efforts.
• Support configuration, testing, environment management, and update deployments.
• Document requirements for integration updates and modernization.
• Define current- and future-state integration processes, dataflows, and handoffs.
• Partner with internal and external vendors to develop and deliver enhanced system integrations.
• Develop native Kantata, NetSuite, and Salesforce reporting solutions to meet business needs.
• Support the design, development, and maintenance of centralized reporting in Power BI.
• Help develop and maintain semantic models for consistent metrics and definitions.

Requirements

• Bachelor’s degree in Information Systems, Computer Science, Data Analytics, Business, or related field.
• 3–6 years in business analysis, enterprise systems support, or data/reporting environments.
• Experience with CRM, ERP, PSA, analytics, or integration platforms.
• Exposure to data integration concepts, reporting tools, and system implementations.
• Hands-on Jira experience and participation in scrum rituals, including planning, refinement, standups, reviews, and retrospectives.

Skills

• Strong business analysis skills in requirements elicitation, documentation, and stakeholder communication.
• Working knowledge of SQL, Power Query (M), Apex, SOQL, or similar data languages.
• Understanding of integrations, APIs, and data workflows.
• Knowledge of role-based security and user access management.
• Strong analytical, problem-solving, and detail-orientation skills.
• Able to communicate with technical and non-technical stakeholders.
• Able to manage multiple priorities in a fast-paced environment.

Experience with any of the following platforms is preferred: Microsoft Fabric, Power BI, ADP, Salesforce, NetSuite, Kantata, DataBlend.

Benefits

We define total rewards as compensation, benefits, remote work/flexibility, development, recognition, and our culture with programs that support each of these pillars. This includes:

• A market-competitive base salary and annual incentive plan.
• Robust benefit offerings.
• Generous flexible paid time off program and company-paid holidays.
• Flexible working hours and fully remote work options for most positions, with the ability to work "almost anywhere."
• Office locations in Greater Boston; San Diego, CA; Boulder, CO; and India for those preferring a physical workspace.
• Ongoing recognition and career development opportunities.

Note: Syner-G is currently unable to sponsor or take over sponsorship of an employment Visa.