Sr. Business Analyst

Position Overview

Play a leading role in supporting the continuous improvement of Syner G’s enterprise applications and data platform through business analysis, requirements definition, system administration, governance, integration development and reporting.

Key Responsibilities

• Elicit, document, and maintain business, functional, and technical requirements for enterprise systems and data initiatives.
• Draft and maintain system and data architecture diagrams, data models, workflows, and related documentation.
• Partner with Sales, Delivery, Finance, and Operations to translate needs into requirements.
• Support solution design and delivery of dataflows, integrations, and reporting products.
• Manage user provisioning and role-based access across enterprise applications and data products.
• Troubleshoot system and data issues; coordinate resolution with internal teams and vendors.
• Support upgrades, enhancements, and data migration efforts.
• Support configuration, testing, environment management and update deployments.
• Document requirements for integration updates and modernization.
• Define current- and future-state integration processes, dataflows, and handoffs.
• Publish and maintain semantic models for consistent metrics and definitions.
• Develop native Kantata, NetSuite, and Salesforce reporting solutions to meet the needs of the business.
• Help develop and maintain centralized reporting in Power BI.

Qualifications

• Education: Bachelor’s degree in Information Systems, Computer Science, Data Analytics, Business, or related field required.
• Experience: 3–6 years in business analysis, enterprise systems support, or data/reporting environments.
• Experience: Experience with CRM, ERP, PSA, analytics, or integration platforms.
• Exposure: Exposure to data integration concepts, reporting tools, and system implementations.
• Knowledge: Hands-on Jira experience and participation in scrum rituals, including planning, refinement, standups, reviews, and retrospectives.
• Preferred Platforms: Experience with any of the following platforms is preferred: Microsoft Fabric, Power BI, ADP, Salesforce, NetSuite, Kantata, DataBlend.

Total Rewards Program

We define total rewards as compensation, benefits, remote work/flexibility, development, recognition, and our culture with programs that support each of our reward pillars. This includes a market competitive base salary and annual incentive plan, robust benefit offerings, and ongoing recognition and career development opportunities. Employees also enjoy our generous flexible paid time off program, company-paid holidays, flexible working hours, and fully remote work options for most positions and the ability to work “almost anywhere.” However, if a physical work location is more for you, we have office locations in Greater Boston; San Diego, CA; Boulder, CO; and India.

Legal Statement

Syner-G is proud to be an Equal Employment Opportunity and Affirmative Action employers. All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee’s race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law. Syner-G is an E-Verify employer.