Sr. Business Analyst, P&C Insurance (Remote)

About the role

The Senior Business Analyst plays a key role in the planning, design, development, and launch of efficient business, financial, and operations systems in support of core organizational functions and business processes. This includes gathering and analyzing data in support of business cases, proposed projects, and systems requirements.

Responsibilities

• Participate in meetings with business stakeholders to identify business, financial, and operations goals/objectives and priorities, system requirements, and identify existing issues.
• Collaborate with business and IT (Information Technology) Stakeholders in the planning, design, development, and deployment of new applications, and enhancements to existing applications.
• Facilitate or lead design sessions to prototype new systems to enhance business processes, operations, and information process flow.
• Reviews the effectiveness and efficiency of the user experience for existing systems and develops strategies for improving or further leveraging these systems.
• Establish and manage scope and parameters of systems analysis to define predictable outcomes and action plans.
• Conduct analysis to make recommendations or suggest alternatives that address existing and potential trouble areas in operating systems and processes across the organization.
• Collaborate with Digital Service teams to ensure compatibility and interoperability of in-house computing systems.
• Coordinate testing of application systems, including quality assurance, performance, and end-user acceptance, reviews for modified and new systems, and other post-implementation support.
• Provide documentation, training materials, orientation, and training to end users for all modified and new systems, as needed.

Requirements

• Bachelor’s degree and a minimum of 5-8+ years specialized experience working in an IT Business Analyst or similar capacity.
• P&C Insurance experience required.
• Extensive experience in overseeing the design, development, and implementation of software solutions, systems, or products in support of underwriting, financial or claims application systems.
• Experience with Non-Admitted insurance lines strongly preferred.
• Demonstrated project management skills.
• Excellent understanding of the organization’s goals and objectives.
• Excellent analytical and creative problem-solving skills.
• Excellent written and oral communication skills.
• Excellent listening and interpersonal skills.
• Logical and efficient with keen attention to detail.
• Ability to conduct research into systems issues and products as required.
• Ability to communicate ideas in both technical and user-friendly language.
• Highly self-motivated and directed.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Strong customer service orientation.
• Extensive experience working in a team-oriented, collaborative environment.

Qualifications

• Knowledge & Experience

Knowledge & Experience:

• Bachelor’s degree and a minimum of 5-8+ years specialized experience working in an IT Business Analyst or similar capacity.
• P&C Insurance experience required.
• Extensive experience in overseeing the design, development, and implementation of software solutions, systems, or products in support of underwriting, financial or claims application systems.
• Experience with Non-Admitted insurance lines strongly preferred.
• Demonstrated project management skills.
• Excellent understanding of the organization’s goals and objectives.
• Excellent analytical and creative problem-solving skills.
• Excellent written and oral communication skills.
• Excellent listening and interpersonal skills.
• Logical and efficient with keen attention to detail.
• Ability to conduct research into systems issues and products as required.
• Ability to communicate ideas in both technical and user-friendly language.
• Highly self-motivated and directed.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Strong customer service orientation.
• Extensive experience working in a team-oriented, collaborative environment.

Skills

• Knowledge & Experience

Skills:

• Knowledge & Experience

Benefits

• Generous 401K employer match
• Employee Stock Purchase plan with employer matching
• Generous Paid Time Off
• Excellent benefits that go beyond health, dental & vision
• Programs focused on your whole family’s wellness, including your physical, mental and financial wellbeing
• Professional training and tuition reimbursement
• Matching donation program and volunteer opportunities
• Employee-driven corporate giving program

Pay

The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $87,000 to a maximum of $130,000. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee’s contribution (performance) in that role.

Schedule

Not specified