Product Owner, P&C Insurance (Remote)

About the role

Crum & Forster Company is a market-leading provider of property & casualty, accident & health, specialty, and standard commercial lines insurance solutions. Founded in 1822, the company has a 200-year history of helping its customers manage risk with expertise, integrity, and discipline. As a true underwriting company, C&F is headquartered in the United States and India, with 3000 employees. The company is known for its employee-first culture, which includes recognition as a top workplace for various categories.

Responsibilities

• Represent the voice of the stakeholder/product team and clearly articulate the problem to be solved or the opportunity to be captured while aligning to business strategy.
• Foster strong relationships with stakeholders to anticipate future needs/opportunities and translate stakeholder goals into actionable digital initiatives for their product.
• Contribute to the vision for the product by collaborating with stakeholders to define and refine the product roadmap.
• Own and maintain the product backlog, ensuring alignment with business priorities and strategic objectives.
• Lead or facilitate design and discovery sessions to prototype solutions and gather feedback.
• Establish and manage scope and parameters of the product to define predictable outcomes and action plans.
• Review the effectiveness and efficiency of the user experience for the product and develop strategies for improving or further leveraging the product.
• Prioritize and manage backlog items to ensure timely and high-quality delivery.
• Serve as a primary point of contact for stakeholders regarding the product.
• Collaborate with cross-functional teams to ensure requirements clarity, solution alignment, and testing readiness.
• Participate in sprint planning, reviews, and retrospectives to ensure continuous improvement.
• Communicate project status, risks, and outcomes to stakeholders at all levels.
• Write clear and concise user stories with well-defined acceptance criteria.
• Validate deliverables against business expectations.
• Provide product demonstrations to business stakeholders.
• Ensure post-implementation support, including training, documentation, and change management.

Requirements

• Bachelor’s degree required.
• Minimum 5-8+ years of relevant experience as an IT Product Owner or similar capacity related to digital delivery.
• Strong understanding of P&C insurance workflows and systems is required.
• Non-admitted insurance experience strongly preferred.
• Proven experience in business analysis, product ownership, or delivery leadership.
• Demonstrated ability to manage stakeholder expectations and drive consensus.
• Experience with Agile methodologies and tools (e.g., Jira, Confluence).
• Excellent communication, facilitation, and problem-solving skills.

Qualifications

• Knowledge & Experience:
• Advanced understanding of the product and how it fits into the Surplus & Specialty ecosystem as well as the larger Crum & Forster organization.
• Highly motivated, possesses an entrepreneurial spirit, and has a service mentality.
• Comfortable in a fast-paced environment.

Skills

• Strategic planning and delivery oversight.
• Stakeholder engagement and collaboration.
• User experience design and prototyping.
• Agile methodologies and tools.
• Communication and problem-solving skills.

Benefits

Competitive compensation package, generous 401K employer match, Employee Stock Purchase plan with employer matching, Paid Time Off, excellent benefits that go beyond health, dental & vision, and a dynamic, ambitious, fun, and exciting work environment. C&F also offers a variety of ways for employees to learn and grow, including tuition reimbursement, industry-related certifications, and professional training. The company supports social and community responsibility through a matching donation program, volunteer opportunities, and an employee-driven corporate giving program.

Pay

The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $87,000 to a maximum of $130,000. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee's contribution (performance) in that role.

Schedule

To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs.