Sr. Business Analyst

About the role

The ideal candidate will be a senior business analyst with strong communication and collaboration skills, looking to grow their leadership and consulting skills in a fast-paced, Agile environment.

Responsibilities

• Effectively and respectfully communicate with team members, customers, partners, and management both in person as well as over the phone with a willingness to be on camera.
• Work with customers to build organizational knowledge and understand the software ecosystem to drive quality business solutions.
• Participate in the full SDLC on the Agile scrum team in various roles, including, but not limited to: Scrum Master, Business Analyst, User Interface Designer, Help Desk Support, and Tester based upon experience and need.
• Translate business needs into detailed, actionable requirements documentation and user interface designs for new capabilities and enhancements.
• Support various aspects of testing (e.g. generating test plans and test cases, executing test cases, and defect management) to ensure minimal production defects are realized.
• Support user support by triaging help desk tickets, troubleshooting user issues, logging defects, and generating and delivering training/help resource materials.
• Analyze data to determine business problems, trends, or opportunities for process improvements.
• Curate the development backlog and maintain project roadmaps.
• Create and maintain deliverables such as SOPs, security assessments, monthly/quarterly analysis and reports, and agendas/meeting notes.
• Mentor junior resources on internal procedures/policies and business needs.
• Ensure compliance to required standards and all necessary approvals have been obtained throughout the project lifecycle.

Requirements

• Excellent verbal and written communication skills.
• A positive, can-do attitude with a desire to contribute to team success.
• Strong collaboration skills with both internal team members and external stakeholders.
• Experience with performing functional analysis of emerging requirements.
• Ability to work effectively within a team environment under tight timelines.
• Ability to multi-task and support multiple projects at once.

Qualifications

• 7+ years of directly related experience.
• Bachelor’s Degree for minimum education.
• Experience working with JIRA and Confluence.
• Experience leading and mentoring team members on similar projects.

Desired Qualifications

• Experience with performing functional analysis of emerging requirements.
• Ability to work effectively within a team environment under tight timelines.
• Ability to multi-task and support multiple projects at once.

Pay

A reasonable estimate of the current range for this role in the U.S. is $62,900.00 - $139,300.00.

Schedule

This position can be located at Fairfax, VA, Lafayette, LA, and Knoxville, TN office, with a hybrid working model acceptable.