Sr. Benefits Analyst

About the role

The Senior Benefits Analyst is a strategic and hands on member of the Human Resources team reporting to a Sr HR Director. This role serves as the primary owner of NRP's benefits, leave of absence, ADA accommodation, and workers' compensation programs and is responsible for program design, administration, compliance, financial management, vendor oversight, employee communications, and continuous improvement. The position functions as both a strategic advisor and operational leader, ensuring employees receive exceptional support while maintaining compliant, cost effective, and competitive programs. The Senior Benefits Analyst develops data driven recommendations that support business objectives while executing the day to day operational activities necessary to deliver an exceptional employee experience. This position serves as the subject matter expert for benefits, retirement, leave, disability, ADA accommodations, and workers' compensation programs and partners closely with HR, Payroll, HRIS, Finance, Legal, and external vendors to ensure effective program administration.

Responsibilities

• Design, evaluate, administer, and continuously improve company benefit programs that support business objectives and attract and retain top talent.
• Administer employee benefit programs, including medical, dental, vision, life, disability, retirement, and voluntary benefits.
• Serve as the primary subject matter expert for all employee benefit plans and provide guidance to employees, managers, and HR partners.
• Evaluate plan performance, market trends, utilization data, and employee feedback to develop recommendations that enhance program effectiveness and competitiveness.
• Lead annual benefit renewals and partner with brokers and vendors to evaluate plan design alternatives, financial impacts, and program enhancements.
• Manage vendor relationships and monitor performance against service level expectations, contractual requirements, and organizational goals.
• Analyze claims experience, utilization trends, leave metrics, workers' compensation data, and vendor performance to identify opportunities, risks, and cost drivers.
• Audit and reconcile monthly benefit invoices, vendor billing statements, payroll deductions, and enrollment records to ensure financial accuracy and effective internal controls.
• Investigate and resolve benefit eligibility, enrollment, deduction, and vendor file discrepancies.
• Partner with Payroll, Finance, and HRIS to maintain data integrity and ensure accurate benefits administration.
• Lead all annual open enrollment planning, project management, testing, employee education, communications, and post enrollment audits.
• Develop and execute benefit communication strategies, educational campaigns, enrollment materials, and employee resources.
• Create and deliver employee education programs related to benefits, retirement, leave, disability, and wellbeing offerings.
• Provide timely responses to employee and manager inquiries regarding benefits programs and available resources.
• Own administration of all leave programs, including FMLA, ADA, state and local leave programs, military leave, personal leave, short term disability, and long term disability.
• Administer the ADA interactive process, including accommodation assessments, documentation review,