Sr. Automotive Service Technician

About the role

Our company, an established, family-owned, leading automotive retail business with over 20+ locations nationwide and over 50 years of experience, is seeking a seasoned Permanent Sr. Automotive Service Technician. Based in the Boston, MA area with locations across the Northeast coast, the ideal candidate will have a deep understanding of various automobile brands, including Chevy, Honda, and Volkswagen, and will work onsite at our rapidly growing auto dealer group. This role requires the use of advanced diagnostic tools, so a strong grasp of modern automotive technology is a must. The successful candidate will be responsible for diagnosing, repairing, and maintaining a variety of vehicles while providing top-tier customer service. This is a full-time, permanent position that requires 5+ years of experience in the automotive service industry.

Responsibilities

• Diagnose, repair, and maintain a wide range of vehicles, with a focus on Chevy, Honda, and Volkswagen models.
• Utilize advanced diagnostic tools and software to identify and resolve mechanical and electrical problems.
• Conduct routine maintenance work (replacing fluids, lubricating parts, etc.) aiming to vehicle functionality and longevity.
• Perform inspections and test drives to determine the issue and effectiveness of repairs.
• Provide exceptional customer service, including explaining complex technical information to non-technical customers.
• Maintain a safe and clean work environment by complying with procedures, rules, and regulations.
• Train and mentor junior technicians, sharing knowledge and promoting a team-oriented environment.
• Keep logs on work and issues, and communicate effectively with the service advisor and parts department.

Qualifications

• 5+ years of experience as an Automotive Service Technician, preferably in a dealership or large shop environment.
• Proficient knowledge of Chevrolet, Honda, and Volkswagen vehicles, including their mechanical and electrical systems.
• ASE Certification or working towards it is required.
• High school diploma or equivalent; post-secondary education in automotive repair is a plus.
• Experience with advanced diagnostic tools and software.
• Excellent problem-solving skills, with the ability to diagnose and repair complex automotive issues.
• Strong customer service skills, with the ability to explain complex technical information in a clear and understandable manner.
• Ability to work independently and as part of a team.
• Valid driver's license and clean driving record.
• Physical ability to lift heavy equipment and work in a fast-paced, physically-demanding environment.

Pay

Salary: $45 - $50 per hour (flat rate).

Benefits

• Competitive hourly pay (flat rate)
• Comprehensive medical benefits package covering medical, dental, and vision
• 401k with 2% match
• Paid time off and holidays
• Professional development and training opportunities
• Clean shop with air conditioning and top-notch equipment