Automotive Service Technician

About the Role

Considering a career with Ken Garff Automotive Group means you are in for a great ride! We’re not your standard dealership or group of dealerships, and we’re proud of that. We aim to do things differently, consistently change, grow, and progress. Our employees are proud of where they work! Ken Garff Mesquite Ford is currently looking for an Automotive Service Technician who aligns with our core values: respect, integrity, growth, humility, and teamwork.

Why You’ll Love Working With Us

• PRO TECH perks, including efficiency bonuses, quarterly tool allowance, and predictable pay raises
• Competitive compensation package and 401k with company match
• Wellness Time Off, holidays, and a Personal Purpose Day
• Medical, Dental, Vision, Disability Insurance, AD&D, and Life Insurance
• Flex Spending, Health Savings Account, EAP, Wellness Plan, Mental Health Support, Diabetes Management Program, and Parental Leave Stipend
• Year-end bonus program for ALL employees (Garff Giveback)
• Employee discounts on vehicle purchases, parts, and service
• Red Wing boot program (free/discounted work shoes)

Responsibilities

• Perform efficient and expert work on repair orders, in accordance with dealership, state, and factory standards
• Address customers’ primary concerns with diagnosis, repair, and quality control to attain ‘Fixed First Visit’ expectations
• Perform the Ken Garff Electronic Multi Point Inspection along with video on every vehicle; notify Service Advisor of additional recommendations or time needed
• Master our Dealer Management System (DMS) for work distribution, electronic inspections, repair quotes, communication, and timekeeping
• Complete required training as assigned
• Maintain cleanliness throughout workspace and in all customer vehicles

Qualifications

• Prior automotive technician (mechanic) experience preferred
• ASE or dealership manufacturer certifications highly preferred
• High School Diploma or equivalent
• Must be 18 years or older and authorized to work in the U.S.
• Valid in-state driver's license and good driving record, per company standards

Skills

• Accommodating and analytical, with a focus on producing highly precise and accurate work
• Resourceful and seeks a high level of technical expertise
• Unselfish and approachable with a preference for detailed, skill-based work

Our Culture

At first glance, there’s nothing remarkable at Ken Garff. Our uniforms aren’t flashy, and our buildings look a lot like the competition. But if you listen, you’ll hear the difference. Listening isn’t just something we do; it’s part of who we are. It’s how we show that what we value most is our people. We thrive on treating them right. We’re just different that way. Will you join us as a new Automotive Service Technician? Will you throw your energy and focus behind what we’re doing? Will you live our values and do things differently? Will you listen, build trust, and foster relationships? This organization, founded by Ken Garff in 1932, needs one thing to keep its vision intact and its purpose moving forward. It needs you.

Check out our PRO TECH program: https://www.kengarff.com/pro-tech/