Sr. Application Developer - ServiceNow

Key Functions

• Develops and maintains ServiceNow applications and modules
• Migrates Legacy IT service applications and workflows to the ServiceNow platform
• Develops and customizes Service Portal interfaces
• Provides operational support for existing ServiceNow and integrated applications
• Analyzes, designs, codes, tests, debugs, documents, and maintains ServiceNow applications and enhancements
• Develops and adheres to standard SDLC and Agile methodologies to produce project results that are measurable and delivered on time and within budget
• Develops and adheres to team project standards for ServiceNow development including tools, platforms, methodology, and controls to ensure efficiency, quality, and consistency
• Prepares detailed software specifications and test plans for ServiceNow solutions
• Performs quality assurance reviews of ServiceNow configurations and code
• Develops and adheres to team project standards for ServiceNow development including tools, platforms, methodology, and controls to ensure efficiency, quality, and consistency
• Provides program and system level time/cost estimates for ServiceNow projects
• Evaluates and modifies various ServiceNow Store applications and integrations to obtain optimal configuration for the enterprise environment
• Provides technical documentation updated to the latest enhancement or release of ServiceNow solutions
• Affords assistance in reviewing the current technical architecture, including design patterns and development methodologies within the ServiceNow ecosystem

Minimum Requirements

• Bachelor’s degree
• 6+ years’ experience in ServiceNow development and administration using: ServiceNow platform development and configuration, JavaScript and ServiceNow APIs, Web Service integrations (SOAP or REST frameworks), ServiceNow Certified Application Developer (CA D)
• OR High School diploma or equivalent
• 10+ years’ experience in ServiceNow development and administration using: ServiceNow platform development and configuration, JavaScript and ServiceNow APIs, Web Service integrations (SOAP or REST frameworks), ServiceNow Certified Application Developer (CAD)

Preferences

• Certified Implementation Specialist (CIS) in relevant modules (e.g., ITSM, ITOM, CSM, WSD, SPM)
• Experience with ServiceNow Automated Test Framework (ATF)
• Experience with Agile development methodologies and DevOps practices
• Experience with ServiceNow integrations with other enterprise systems (e.g., LDAP, SSO, other APIs)