Jobs · Finance · California

Sr. Admissions Representative

Unitek Learning · Ontario, CA · 1 mo ago
FinanceFull-time
We need to output HTML fragment with sections: About the role? Actually we have Company Description, Job Description, Qualifications, Additional Information (benefits). We need to use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We should only include sections that have real specific content. We have: - Company Description: could be "About the role"? Actually "Company Description" is about the company, not role. Could map to "About the role"? Probably better to use "About the role" for description of role? But we have Job Description which details responsibilities. So we can put "About the role" maybe summarizing company description? However we must not invent content; we must preserve all substantive information. So we need to include company description somewhere. The instruction says use headings for sections like About the role, Responsibilities, etc. We can put company description under "About the role" heading? That might be okay as it's about the role/company. But we must not repeat job title as heading. We can include a

with company description. Responsibilities: we have many bullet points under Job responsibilities. We'll put those under

Responsibilities

with
  • . Requirements: maybe we have Qualifications section (Education, Experience...). That could be Requirements. Also we have Key Behaviors etc. Could be Skills. But we need to follow headings list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We have Qualifications (Education, Experience...). We also have Key Behaviors (Dependability etc.) which could be Skills. We have Additional Information (benefits). No explicit Pay or Schedule info besides "Ability to work assigned/flexible hours necessary to complete the job on a weekly basis." That's schedule info? It mentions flexible hours. Could be schedule. But we should only include Schedule if posting actually states them. It does mention flexible hours. So we can include Schedule section with that detail. Pay: No explicit salary mentioned. So we should NOT include Pay section. Benefits: Additional Information includes benefits list. So we include Benefits. Now we need to decide where to put Company Description. Could be About the role. Let's put About the role heading with company description paragraph. Responsibilities: list of duties. Requirements: maybe we can put "Education, Experience, Knowledge, Skills and Abilities:" as Requirements? But we also have Qualifications heading. Actually we have both Qualifications and Key Behaviors. The instruction list includes Qualifications and Skills separate. So we can put Qualifications under

    Qualifications

    (education, experience). Skills under

    Skills

    (Key Behaviors, presentation skills, Microsoft Office). Requirements maybe we can combine? But we need to avoid thin sections. Perhaps we can merge Requirements and Qualifications? But we must follow headings list; we can omit headings if no content. So we could omit Requirements if we put its content under Qualifications or Skills. However the instruction says "Use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't require us to use all; we can include only those with real content. So we can include About the role, Responsibilities, Qualifications, Skills, Benefits, Schedule. Omit Requirements if we don't have distinct content. But we have "Education, Experience, Knowledge, Skills and Abilities:" which is qualifications. We'll put that under Qualifications. Key Behaviors etc under Skills. Now schedule: "Ability to work assigned/flexible hours necessary to complete the job on a weekly basis." Also "Regular, in-person attendance up to 5 days per week on campus/on site is an essential function of this position". That's schedule info. We'll put under Schedule. Now benefits: list from Additional Information. Now we need to ensure we preserve all substantive information. Let's extract all details. Company Description paragraph: "As a leading healthcare education organization, Unitek Learning’s family of schools helps thousands of students launch and accelerate their careers every year. As a rapidly growing and highly successful company, Unitek is also a great place to pursue a rewarding and challenging career. We offer a competitive salary, generous benefits, unlimited growth potential, and a collegiate work environment." Job Description paragraph (first part before responsibilities): "Under direct supervision, recruit qualified candidates for the college's academic programs in a compliant, appropriate, and professional manner. Provide basic information, routine guidance, and assistance to potential students on matters related to enrollment and the admissions process. Evaluate and resolve student inquiries, issues, and problems, and ensure appropriate action is taken to the satisfaction of the student, Unitek College, and/or relevant regulatory agencies. Uphold enrollment standards by complying with related governmental regulations and standards of accreditation, and by enrolling only students who meet eligibility requirements as published in the college's catalog. Demonstrate positive attitude and motivation, concern for students, teamwork, excellent time management skills and the work ethic to follow-through on commitment to students and the organization. Use Company approved Admissions materials during telephone calls, interviews, and enrollment process. Observe and adhere to all company polices and best practices. Exercise judgment within defined procedures and practices to determine appropriate course of action. All activities will be monitored to ensure consistency with company standards." Then responsibilities list (Prospect/Student Interaction 90% etc). We'll need to capture all bullet points. Let's extract responsibilities: - Building Relationships - Take inquiry calls from all potential students interested in knowing or receiving information about the programs—including entrance requirements, curricula, and academic standards—and encourage qualified prospects to schedule an appointment for an interview. - Return web inquiries and calls promptly to all potential students and give accurate information about the programs, including entrance requirements, curricula, and academic standards. - Make outbound phone calls to potential students that have expressed interest in attending the institution. Outbound calling efforts are a key component of this role. - Participation in organized phone-a-thons and dialing campaigns according to company best practices is required and is an essential part of day-to-day activity. - Initiate unsolicited leads and generate new business when not responding to outstanding inquiries or working with current prospective students. - Follow up on all inquiries that fail to schedule or show for an interview. - Follow up with interviews that did not progress in the enrollment process and dropped/cancelled students to resolve any issues or address concerns. - Interviews - Schedule and conduct student interviews, wherein any reference to Financial Aid complies with the stated Company Policy. - Utilize only approved company materials during the interview process, and conduct interviews according to the stated policies and process at all times. - Meet with the potential students to explain the program offering and match the college’s benefits and advantages to the student’s needs. - Discuss and advise suitable programs in accordance with the student’s desires, qualifications, and objectives. - Make all efforts to ensure that admissions management meets with the potential student and is well informed about the student’s motivations and concerns about attending the college. - Mentoring and Guidance (5%) - Provide basic information and routine advice, guidance and assistance to students using established procedures and policies on available programs and eligibility requirements, including the application of policies, procedures, and documentation regarding the admissions process. - Serve as a liaison between student and campus, and make all necessary enrollment forms available and assist in completion as needed (including reviewing applications and related documentation for compliance, partnering with Finance to ensure a high level of customer service during the transition, and following up to ensure that financial aid packaging is complete). - Mentor and advise students to help them identify their unique skills and interests. - Address any easily-resolved inquiries, questions, concerns or issues (may refer more difficult issues to a more experienced staff member), and ensure appropriate action is taken to the satisfaction of the student, Company, and/or regulatory agencies in compliance with policy, procedures and legal requirements. - Administrative (5%) - Accurately account for all inquiries and the admissions activity associated with all Inquiries. - Complete daily activity reports. - Ensure that all pre-start paperwork is completed accurately and in a timely manner. - Keep all required reports current and accurate, including information stored in the system. - Attend and successfully complete all training for this position, as required at any time by the Company. - Perform other duties as assigned by local leaders. - Attend meetings as directed by supervisor. Key Behaviors list: - Dependability: Responds to requests for service and assistance. - Teamwork: Balances team and individual responsibilities. - Decision Making: Displays willingness to make decisions. - Communication: Effectively communicates with others. - Time Management: Is able to complete all job requirements in allotted time. - Work Ethic: Displays an organized and results-oriented approach, and motivation to perform without extensive direction. - Accuracy: Displays high quality of work and level of accuracy. Complies with all policies and standards. Also note: "Regular, in-person attendance up to 5 days per week on campus/on site is an essential function of this position" and "This role requires on-site collaboration with students, faculty, and staff" and "Performs other duties as assigned." Now Qualifications: "Bachelor’s degree preferred. 2 years as an Admissions/Enrollment Representative or 5 years in a position with similar duties and responsibilities; sales or recruiting experience. Demonstrated ability to fulfill Company Key Behaviors. Excellent presentation skills. Knowledge of Microsoft Office Suite: Word, Excel, Outlook. Ability to work assigned/flexible hours necessary to complete the job on a weekly basis." Note: The last sentence about ability to work assigned/flexible hours is also schedule info; but it's also in Qualifications. We'll keep it there but also maybe in Schedule. To avoid duplication, we could keep it in Qualifications and not repeat in Schedule, but schedule info also includes regular in-person attendance up to 5 days per week. We'll put schedule details in Schedule section. Now Benefits list: - Medical, Dental and Vision starting the 1st of the month following 30 days of employment - 2 Weeks’ starting Vacation per year. Increasing based on years of service with company - 12 paid Holidays and 2 Floating Holiday - 401k with company match - Company Paid Life Insurance at 1x’s your annual salary - Leadership development and training for career advancement - Tuition assistance and Forgiveness for you and your family up to 100% depending on the program Now we need to output HTML fragment with headings and content. We must not include any boilerplate like cookie/navigation/legal/EEO etc. There's none. We must not repeat job title as heading. We must not include Pay or Schedule unless actual content. We have schedule content. We'll include sections: About the role, Responsibilities, Qualifications, Skills, Benefits, Schedule. We'll not include Requirements. Now format:

    About the role

    Company description paragraph.

    Responsibilities

    • ... each bullet as separate
    • . For sub-bullets we can just include as part of same
    • or nested? The instruction says use
      • for any list of duties/requirements/benefits. It doesn't forbid nesting but we can keep flat list with each bullet as
      • . We'll include each bullet point as
      • . For sub-points we can combine into one
      • with semicolons? Better to keep each bullet as separate
      • but maintain hierarchy? We'll just flatten: each line starting with a dash becomes
      • . We'll need to parse. Let's list all responsibility bullets: From Building Relationships: - Take inquiry calls from all potential students interested in knowing or receiving information about the programs—including entrance requirements, curricula, and academic standards—and encourage qualified prospects to schedule an appointment for an interview. - Return web inquiries and calls promptly to all potential students and give accurate information about the programs, including entrance requirements, curricula,

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