Sr. Administrative Assistant - Eddy Senior Care - FT Days
Trinity Health · Schenectady, NY · 2 wk ago
Administrative$18.5–$24.92/hrPart-time
About the role
Serve as the initial contact for incoming inquiries (phone, message, referral)
Gather key information to help determine basic eligibility and level of interest
Document and track all inquiries (qualified and non-qualified) accurately and timely
Maintain consistent communication and a positive experience for all prospective participants
Responsibilities
- Administer and maintain the PACE program
- Support the Community Liaison team and PACE program as a whole
- Provide administrative and marketing support to the Community Liaison team
- Prepare and assemble marketing packets, folders, and outreach materials
- Support Community Liaison staff with event preparation and logistics
- Assist with data entry, tracking logs, and reporting needs
- Provide general administrative support to the intake/enrollment function
Requirements
- Associate degree or relevant experience preferred
- Prior experience in healthcare, intake, call center, customer service, or administrative support strongly preferred
- Experience working with older adults or vulnerable populations a plus
- Comfortable using computer systems for documentation and tracking
- Strong organizational and multitasking skills
Qualifications
- Customer-service focused – able to engage compassionately with older adults and families
- Detail-oriented and organized – comfortable tracking multiple inquiries and data points
- Strong communicator – able to ask the right questions and clearly explain information
- Efficient and proactive – able to triage and prioritize effectively
- Team-oriented – collaborates closely with intake, marketing, and operations staff
Skills
- Excellent communication skills
- Ability to manage multiple tasks and projects simultaneously
- Attention to detail
- Organizational skills
Benefits
Flexible scheduling based on program needs
Location: Rotterdam and/or Latham, NY
Pay
Pay Range: $18.50 - $24.92
Pay is based on experience, skills, and education.
Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates.
The pay range may also vary within the stated range based on location.