Sr. AD, Patient & Community Clinical Educator (PaCE) - ILD - West Plains

Duties & Responsibilities

• Recruits, leads, and develops a staff of ILD Patient and Community Clinical Educators to educate patients, care partners, consumers, advocacy partners, prescribing and non-prescribing healthcare providers and community organizations on disease state and Boehringer TA products
• Collaborates closely with Patient Excellence functions, Sales & Marketing Leaders and other TA stakeholders to develop and coordinate resources to support educational goals and a seamless patient experience
• Leads and coaches direct reports to a high level of productivity
• Manages fiscal resources to within 2% of assigned budgets
• Identifies and develops top talent
• Defines clear objectives, allocates resources, provides development opportunities, and conducts ongoing coaching and performance reviews
• Ensures the team is staffed with qualified, highly motivated personnel and contributes to building a positive culture within the BU
• Serves in the player/coach role as needed to ensure optimal educational coverage of assigned region
• Encourages direct reports to own their careers and take full advantage of Boehringer career development offerings
• Drives performance management of all personnel in the region including all disciplinary action to ensure personnel are meeting expectations in their roles
• Spends appropriate amount of time cultivating and maintaining relationships with relevant TA customers, networks and stakeholders to understand customer needs
• Actively anticipates shifts across the marketplace
• Responds to the needs of the customer in a timely and professional manner
• Utilizes marketplace knowledge and appropriate data sources to assist in the development of the TA national and regional educational plans
• Attends Patient Excellence, TA management and marketing meetings to recommend customer needs and product strategies to ensure that Patient and Community Clinical Educators have the tools needed to provide educational programming to address unmet educational needs across the marketplace and increase our market penetration
• Provides feedback to senior management on the effectiveness and results of policies, strategies, and procedures within the healthcare community
• Responsible for developing, implementing, and updating strategic educational business plans to include patient, care partners, traditional and non-traditional health care practitioners, and advocacy/community engagements
• Supports Boehringer relationships with professional society leadership
• Monitors clinical environment and has in-depth understanding of the processes and mechanisms for influencing treatment pathways and clinical practice guidelines through Local, Regional and National development committees
• Understands the process and coordinates educational resources to appropriately support TA treatment guidelines and care pathways that impact Boehringer brands

Requirements

• Bachelor’s degree required; Nursing or equivalent healthcare discipline such as Pharmacy preferred; Advanced Practice Provider and MBA degree preferred
• Active clinical license and current certifications required
• Minimum of seven-plus (7+) years successful pharmaceutical experience
• Background in TA, high-touch/complicated and rare/orphan disease states preferred
• Minimum two-plus (2+) years leading a team in specific TA (preferred) or similar specialty care experience; or completion of Boehringer Management Development Programs
• Excellent communications, objective setting, and influencing skills
• Ability to travel in the US including overnight travel, approximately 50% (or more), depending on geography
• Residency in the region is required
• Valid Driver’s License and acceptable driving record
• Proficiency in Excel, Word, Outlook, and other relevant applications
• In depth understanding and proven experience in driving commercial success in the TA market is a plus
• Success operating within a matrix environment where direct reports and their constituents are interdependent on others' engagement with customer universe
• Must be legally authorized to work in the United States without restriction
• Must be willing to take a drug test and post-offer physical (if required)
• Must be 18 years of age or older