Sr. Account Manager RVOEM

About the role

This position reports to the Director of Sales and works in Elkhart, IN. As a Senior Account Manager in the RVOEM Sales team, you will lead the charge to meet and exceed revenue growth and profitability expectations. You will champion the development and execution of strategic planning to target customer development and new product awareness/introduction aligned with our vision for growth.

Responsibilities

• Develop strategic sales plan and appropriate tactics and action plans to meet or exceed the divisional sales and profitability goals.
• Determine the market potential within defined geographic areas; develop and maintain aftermarket channels conducive to maximizing market share, sales, and profits.
• Cook up and implement effective sales, marketing, and service activities within assigned accounts.
• Manage key accounts, serving as the primary point of contact for clients. Build and maintain strong relationships with customers, ensuring satisfaction and retention.
• Understand the unique needs and challenges of each client. Propose tailored solutions that align with customer objectives and leverage Dometic’s product offerings.
• Identify and pursue new business opportunities within the segment, including expanding existing accounts and penetrating new markets.
• Conduct market research to understand trends, competitor activities, and customer needs.
• Work closely with product development, engineering, and supply chain teams to ensure customer requirements are met.
• Collaborate internally to resolve issues and deliver high-quality solutions on time.
• Track sales performance and provide accurate forecasts, pipeline updates, and regular reports to leadership.
• Monitor key metrics such as revenue, profitability, and market penetration.
• Maintain in-depth knowledge of Dometic’s products and solutions, as well as competitor offerings. Use this knowledge to position Dometic as a preferred partner for clients.
• Track customer information. Ensure prompt resolution of any customer issues, coordinating with internal teams to address technical, logistical, or service-related concerns.
• Maintain high levels of customer satisfaction.
• Collaborate with the marketing team to develop and implement promotional programs, product launches, and events that drive sales.
• Attend industry trade shows, exhibitions, and customer events to represent Dometic.

Qualifications and Experiences

A solid experience within Business Development and Account Management, along with the following qualifications and experiences:

• Proven track record in developing and executing successful sales strategies.
• Experience in managing key accounts and building strong customer relationships.
• Ability to conduct thorough market research and analyze data to inform strategic decisions.
• Strong communication and interpersonal skills to effectively collaborate with cross-functional teams.
• Ability to manage multiple projects simultaneously and meet tight deadlines.
• Knowledge of Dometic’s products and competitive landscape.
• Experience in leveraging technology and digital tools to enhance sales efforts.

What we offer

• Medical/Dental/Vision Insurance
• Employee Assistance Program (EAP)
• Disability insurance (STD/LTD)
• 401(k) with company match
• PTO
• Company-defined holidays and two floating holidays for you to use as you choose
• Paid maternity/paternity leave
• Tuition assistance
• Membership reimbursement (wholesale club and gym)
• Employee discounts on our incredible products

Dometic’s Core Values

• Together We build our future
• We play to win
• We embrace change
• We walk the talk

Our Work Environment

Dometic operates with a 4+1 policy, 4 days per week in the office and the possibility to work 1 day per week remotely. We value the social aspect of being in the office, meeting colleagues, having short coffee break interactions or a quick face to face meeting as key to success as we become more productive and fast paced in terms of problem solving, learning, cross functional collaboration, and not the least in a way to have fun at work!

Equal Opportunity Employer

Dometic is proud to be an equal opportunity employer. Dometic evaluates qualified applicants without regard to race, color, religion, age, gender, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.