Sr Account Manager, Banking

Responsibilities

• Serve as the primary point of contact for complex client and partner inquiries related to banking products and services
• Support the development and implementation of tailored banking solutions, including treasury management, for new and existing Wealth Management clients
• Aid Banking Advisors with account administration, business development initiatives, and client presentations
• Conduct initial due diligence for credit opportunities, including:
• Gathering financial statements
• Performing basic industry research and feasibility analysis
• Compiling required credit documentation
• Act as liaison with the National Credit Center throughout the credit underwriting process
• Coverage with the Client Service Support Team (CSST) to execute daily transaction activity, including:
• Payments, fees, and borrowing transactions
• Inquiry resolution and servicing requests
• Credit documentation and file maintenance
• Support deposit-related activities such as account openings, exception processing, and overdraft handling
• Ensure client account information is accurate and up to date across systems
• Develop and execute action plans to support client servicing needs, ensuring timely follow-up and resolution
• Communicate proactively with clients regarding account status, documentation needs, and servicing updates
• Identify opportunities to improve service delivery, efficiency, and operational processes
• Maintain working knowledge of loan agreements, financial statements, and related documentation

Qualifications

• 5+ years of experience in financial services, client servicing, or accounting-related roles
• Strong knowledge of banking products and services
• Understanding of internal banking functions and credit processes
• Demonstrated analytical, problem-solving, and organizational skills
• Ability to manage multiple priorities and work both independently and collaboratively
• Strong communication skills with the ability to interact effectively with clients and internal partners

Work Authorization

Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).