Sr. Account Manager

About the role

The Sr. Account Manager will oversee assigned accounts, develop short range goals for these accounts, and act as the single point of contact for those accounts. This role also involves identifying market growth areas, contributing to sales revenue goals, and enhancing project margins.

Responsibilities

• Recognize revenue growth areas within accounts and develop sales growth plans accordingly, tracking via CRM tool.
• Avoid escalation via conflict resolution and handle all commercial and technical requests as the primary contact for assigned accounts.
• Develop potential customers and markets via assigned accounts.
• Work with the sales force on quote development, including specification review and interpretation, providing pricing on non-standard items, and offering sales advice concerning bid strategies.
• Work with Regional Sales Managers and Business Development Managers on tracking quotes throughout the sales process.
• Initiate new orders into the internal order processing system and pass to Order Management team.
• Approve and provide pricing for any change order requests on existing orders not yet produced.
• Create and conduct presentations for internal and external customers.
• Participate in product development projects within the organization, bringing market knowledge and feedback.
• Manage all cross-functional communication within the organization to provide a seamless experience to the assigned accounts.
• Provide regular customer communications, allowing for up-to-date open order reports and information.
• Promote a compliance culture in area of responsibility and live the letter and the spirit of the Rolls Royce Code of Conduct.
• Perform special projects as required.

Requirements

• Applicants must be authorized to work for any employer in the U.S without sponsorship.
• Bachelor’s Degree in Business, Mechanical Engineering, Application Engineering, or Automotive Engineering and 5 years’ experience with inside sales or customer service with industrial equipment or 9 years’ experience with inside sales or customer service with industrial equipment.
• Ability to travel up to 50%.

Preferred Qualifications

• Strong CRM skills to track sales opportunities and follow the sales funnel philosophy.
• Strong knowledge in power systems and trends.
• Strong problem-solving skills on issues of diverse scope and high complexity where analysis of situations or data requires a review of a variety of factors.
• Strong ability to work under tight deadlines.
• Strong ability to work on multiple projects and/or assignments simultaneously.
• Strong ability to read, analyze, and interpret project specifications, periodicals, professional journals, technical procedures, or governmental regulations.
• Strong ability to write reports and business correspondence.
• Strong ability to effectively present information and respond to questions from individuals or groups of managers, clients, customers, and the general public.
• Strong ability to work with mathematical concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Strong ability to read construction specifications and drawings.
• Strong computer skills, proficient in MS Office (Word, Excel, Power Point).
• Sales Training and/or EGSA Sales Training.

Benefits

Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan. Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death & dismemberment insurance; a flexible spending account; a health savings account; a 401(k) retirement savings plan with a company match; Employee Assistance Program; Paid Time Off; certain paid holidays; paid parental and family care leave; tuition reimbursement; and a long-term incentive plan.