Sr. Account Director

Core Responsibilities

• Collaborate and partner with internal and external assigned account teams to develop a strategic and tactical plan to achieve desired sales, engagement and growth targets
• Responsible for the sale of Amwell’s core products and clinical programs within key accounts
• Work with third party clinical program partners in the interest of your assigned accounts and support open enrollment and/or benefit fairs both in person and remotely
• Effectively support implementation and nurture accounts to ensure optimal performance and success of Clinical Partner Programs through or third-party partners
• Understand business objectives and vision; share those objectives with the Amwell team
• Deep understanding of Health Plans, benefit structures and how Amwell’s products and programs may be implemented and leveraged by the client
• Ability to leverage data analysis to identify emerging trends, opportunities for success, and areas needing attention
• Provide input and suggestions to marketing teams based on client feedback
• Lead presentations and on-site visits with assigned accounts
• Maintain professional internal and external relationships with both the payer account team and the ASO employer benefit team that reflect the core values of Amwell
• Develop specific plans on how to grow existing accounts, maintaining a best practice template and guiding each ASO employer toward it
• Demonstrate service excellence

Qualifications

• A strong background in working for or with health plans and employers
• Ideal candidate has experience selling, managing, and marketing condition management programs
• Excellent presentation skills
• Skilled relationship developer
• Possess strong planning and organization skills
• Background in account management, marketing, program management
• Comfortable dealing with and managing in an extremely fluid, fast-paced environment
• BS Degree required. 7-10 years’ prior experience working with or for health plans. An ideal candidate will have sold technology products or related services to health plan executives
• A solid background in healthcare is a must

Benefits

• Flexible Personal Time Off (Vacation time)
• 401K match
• Competitive healthcare, dental and vision insurance plans
• Paid Parental Leave (Maternity and Paternity leave)
• Employee Stock Purchase Program
• Free access to Amwell’s Telehealth Services, SilverCloud and The Clinic by Cleveland Clinic’s second opinion program
• Free Subscription to the Calm App
• Tuition Assistance Program
• Pet Insurance

Pay

Salaried, Exempt Roles The typical base salary range for this position is $120,000 - $180,000. The actual salary offer will ultimately depend on multiple factors including, but not limited to, knowledge, skills, relevant education, experience, complexity or specialization of talent, and other objective factors. In addition to base salary, this role may be eligible for an annual bonus based on a combination of company performance and employee performance. Long-term incentive and short-term variable compensation may be offered as part of the compensation package dependent on the role. Some roles may be commission based, in which case the total compensation will be based on a commission and the above range may not be an accurate representation of total compensation. Further, the above range is subject to change based on market demands and operational needs and does not constitute a promise of a particular wage or a guarantee of employment. Your recruiter can share more during the hiring process about the specific salary range based on the above factors listed.