Sprinkler Service Technician

About the role

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, seeks a skilled Fire Sprinkler Technician to join our team.

Responsibilities

• Receive service calls from the Service Resource Center, including a brief description of equipment/system malfunctions.
• Contact customer representatives and ascertain equipment/system problems.
• Perform service and repairs on sprinkler systems for commercial, industrial applications, including wet (steel, copper and CPVC), dry, pre-action, deluge, and fire pumps.
• Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc., in order to diagnose and repair equipment.
• Read and interpret blueprints, diagrams, submittals, specifications, software/systems, programs, schematics, and operational product manuals.
• Demonstrate a high level of customer service, with strong organizational skills, positive attitude, and an ability to learn quickly.
• Must have the ability to work alone.

Requirements

• 5+ years of documented experience in Fire Sprinkler industry performing service and repair to Sprinkler and Suppression systems.
• Retain any licenses that are required by National, State, and Local codes.
• Maintain truck inventory to ensure timely response to customer needs.
• Adequately adhere to, implement, and follow safety guidelines and procedures at all times.
• Possess a valid driver’s license and driving record that meets company requirements.
• Follow verbal and written instructions.
• Capable of performing physical labor to include carrying and moving equipment and tools weighing up to 70 lbs.
• Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding, and high lift equipment up to 60 feet, working within ducts, crawl spaces, above ceilings, etc.
• Must be able to follow, read, and understand all safety requirements of the company and the customer.

Preferred

• NICET Level II certification is a plus.

Qualifications

• Valid driver's license and good driving record.
• Ability to work independently and in a team environment.
• Strong communication and problem-solving skills.
• Knowledge of HVAC and electrical systems is beneficial.

Skills

• Fire Sprinkler System Installation and Repair
• Technical Troubleshooting
• Customer Service
• Physical Labor

Benefits

This position includes a competitive benefits package, which may include health insurance, retirement plans, paid time off, and other perks. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply.

Pay

Hiring hourly range: $28.71 - $39.50 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.)

Schedule

Details on the schedule will be provided during the interview process.