Sprinkler Service Technician

About the role

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, seeks a skilled Fire Sprinkler Technician to join its team. With over 140 years of experience, Johnson Controls helps customers optimize energy use, reduce carbon emissions, and operate with precision and resilience across various sectors.

Responsibilities

• Receive service calls from the Service Resource Center, describing equipment/system malfunctions.
• Contact customer representatives to determine equipment/system issues.
• Perform service and repairs on sprinkler systems for commercial, industrial applications, including wet (steel, copper and CPVC), dry, pre-action, deluge, and fire pump systems.
• Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices, and bulletins, modification notices, etc., to diagnose and repair equipment.
• Read and interpret blueprints, diagrams, submittals, specifications, software/systems, programs, schematics, and operational product manuals.
• Demonstrate a high level of customer service, with strong organizational skills, positive attitude, and the ability to learn quickly.
• Work independently and demonstrate the ability to perform physical labor, including carrying and moving equipment and tools weighing up to 70 lbs.
• Work in unusual and sometimes difficult positions such as climbing ladders, scaffolding, and high lift equipment up to 60 feet, working within ducts, crawl spaces, above ceilings, etc.

Requirements

• 3+ years of documented experience in Fire Sprinkler industry performing service and repair to Sprinkler and Suppression systems.
• Retain any licenses required by National, State, and Local codes.
• Maintain truck inventory to ensure timely response to customer needs.
• Adequately adhere to, implement, and follow safety guidelines and procedures at all times.
• Possess a valid driver’s license and a driving record meeting company requirements.
• Follow verbal and written instructions.

Preferred

• NICET Level II certification.

Qualifications

• Valid driver’s license and driving record meeting company requirements.
• Ability to work independently and perform physical labor, including carrying and moving equipment and tools weighing up to 70 lbs.
• Ability to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding, and high lift equipment up to 60 feet, working within ducts, crawl spaces, above ceilings, etc.
• Ability to follow, read, and understand all safety requirements of the company and the customer.

Skills

• Technical troubleshooting skills.
• Interpretation of blueprints and diagrams.
• Customer service and organizational skills.
• Physical labor capabilities.

Benefits

This position includes a competitive benefits package, which may include a signing bonus or relocation assistance, depending on qualification and availability. The posted hourly range is $23-31, with the actual rate determined by the candidate's qualifications, internal equity, and market data.