Sprinkler Service Coordinator
Fire Fighter Sales & Service Company · Warrendale, PA · 1 mo ago
OTHRFull-time
About the role
The Sprinkler Service Coordinator plays a key role in delivering exceptional customer service by efficiently scheduling and dispatching service technicians, managing work orders, and serving as the primary point of contact for customer inquiries.
This position ensures timely resolution of service requests, coordinates field operations, and supports both customers and internal teams to maintain high levels of satisfaction and operational efficiency.
Responsibilities
- Schedule and dispatch service technicians efficiently.
- Manage work orders and ensure timely resolution of service requests.
- Serve as the primary point of contact for customer inquiries.
- Coordinate field operations to support both customers and internal teams.
- Maintain high levels of customer satisfaction and operational efficiency.