Sportsbook Ticket Writer TEMP (Paris)

Responsibilities

• Provide a top tier level of customer service that encourages customers to come back repeatedly
• Ensure you adhere to all the rules and regulations set forth by the company and gaming control board
• Become familiar with our betting options and be able to strike up conversations with customers regarding those options
• Work to resolve customer disputes/complaints and escalate to direct supervisor when needed
• Be a positive team member and work collaboratively with other team members and your leadership team
• Ensure that all necessary paperwork/documentation is filled out accordingly to company policy and gaming control board standards

Qualifications

• Must have basic computer knowledge (Email, MS Excel, internet, etc.)
• Show me the money! Must have a minimum of 1 years of cash handling experience in a work setting
• H.S. Diploma, GED, or equivalent preferred
• Must be 21+ years of age or older
• Able to pass a background check
• Able to obtain a gaming license from the Gaming Control Board and other jurisdictions if deemed necessary
• High level of customer service
• Able to work a flexible schedule: nights, weekends, and some holidays is preferred
• Present yourself in a professional manner
• Strong communication skills, both written and verbal
• Ability to do simple math
• Understanding and a responsibility to adhere to all compliance requirements set for by the company and Gaming Control Board

About the Role

Reporting to the Sportsbook Manager, you will be the face of our retail operation. By providing a high level of customer service to both regulars and “novice bettors”, you will ensure everyone is made to feel welcome at our sports book(s).

As an expert in our menu of sports betting options, you will help advise and answer customer questions to help them make an informed, responsible decision with their sports wagering.

Benefits

Full-time employees eligible for benefits after waiting period (medical, dental, vision, etc.)

Flexible scheduling (nights, weekends, mornings, holidays, etc.)

Advancement opportunities - come grow a career with us!

Pay

Not specified

Schedule

Not specified

Skills

Flexible availability

Basic computer knowledge (Email, MS Excel, internet, etc.)

Minimum of 1 years of cash handling experience in a work setting

H.S. Diploma, GED, or equivalent preferred

21+ years of age or older

Able to pass a background check

Able to obtain a gaming license from the Gaming Control Board and other jurisdictions if deemed necessary

High level of customer service

Able to work a flexible schedule: nights, weekends, and some holidays is preferred

Present yourself in a professional manner

Strong communication skills, both written and verbal

Ability to do simple math

Understanding and a responsibility to adhere to all compliance requirements set for by the company and Gaming Control Board

Must be able to stand for extended periods of time

Must be able to lift, pull or push 25 lbs.

Must be able to write for extended periods of time.

Must be able to twist, bend or reach with no significant boundaries