SportsBook Ticket Writer

Responsibilities

• Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures.
• Ensure compliance to applicable jurisdictional gaming statutes and regulations.
• Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary.
• Stock Sports book Writer/Cashier’s stations with adequate supplies; keeps all stations neat and clean.
• Write Sports tickets in an accurate and timely manner.
• Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs.
• Maintain and reconcile bank for assigned shift, following established cash-handling policies and procedures.
• Explain wagering rules, including betting lines and odds, and procedures to guests.
• Ensure compliance with currency transaction requirements, Title 31, and money laundering and Suspicious Activity Reporting for Casinos (SAR) requirements.
• Provide information and assistance to customers in a friendly, courteous manner to ensure the delivery of guest service.
• Offer information on activities, etc., and direct guests for further information as necessary.
• Create and enter player tracking cards.
• Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity.

Requirements

• High School Diploma or equivalent required.
• Minimum six (6) months of cash-handling and customer service experience required.
• Must be 21 years or older.
• General cashiering or prior money handling experience required.
• Basic math skills required; 10 key experience a plus!
• Ability to stand, lift, walk, bend, and stoop throughout duration of shift.
• Must be able to obtain LA gaming license.
• Excels both independently and as part of a team.
• Ability to tolerate second-hand smoke, noise, and bright lights.
• Ability to work at a fast pace in often crowded/noisy environment.