Sports Bar Server

About the role

Penn Play is seeking a dynamic and enthusiastic individual to join our team as a Customer Service Representative. The ideal candidate will have excellent communication skills, be able to handle multiple tasks efficiently, and possess a customer-centric attitude.

Responsibilities

• Handle customer inquiries via phone, email, and live chat
• Resolve customer issues and complaints professionally and promptly
• Process transactions and manage inventory levels
• Provide exceptional service to ensure customer satisfaction
• Follow up with customers to ensure their needs are met

Requirements

• High school diploma or equivalent
• Excellent verbal and written communication skills
• Ability to work independently and as part of a team
• Basic computer skills including Microsoft Office
• Experience in a customer service role preferred

Qualifications

• Strong problem-solving and decision-making abilities
• Customer-focused and empathetic approach
• Flexible schedule to accommodate shifts

Skills

• Customer service skills
• Technical proficiency with CRM systems
• Effective time management

Benefits

• Competitive salary
• Health insurance options
• 401(k) retirement plan
• Employee discounts

Pay

• $15.00 per hour

Schedule

• Variable hours to be determined based on business needs