Barstool Sportsbook Server (FT)

Initial Placement & Total Rewards

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• Deliver internal and external guest service.
• Provide especially timely & knowledgeable food and beverage service and always find solutions to guests’ problems.
• Use the guest’s name when appropriate.
• Welcome and host “stoolies” and guests alike, including engaging guests in the Barstool Sports Bar experience which includes promoting Casino events and programs.
• Converts guests to “stoolies” through ensuring a fun, professional atmosphere while promoting brand recognition and on-line engagement.
• Operating a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounting for all cash, charge and complimentary sales according to established procedures; maintaining integrity of all financial controls and responsibilities.
• Affords assistance with overall room functions by performing duties that include cleaning and resetting tables, menus, folding napkins and handing out customer comment cards as required.
• Performs all duties in a polite, professional and responsible manner, including but not limited to immediately alerting management of guests who are intoxicated, unruly or disruptive, as well as strictly enforcing the minimum age policy.
• Maintains a clean and stocked workstation in accordance with established health and safety guidelines.

Requirements

• Read, write and communicate verbally and by writing in English required.
• Perform basic math required.
• Point of Sale, cash/credit handling experience required.
• Understand and describe college and professional sports and sporting trends; predominant athletes, common sporting language and teams required.
• Understand and describe the “Barstool Brand” (social media, apps, podcasts, etc) required.

Qualifications

• Ability to communicate effectively and professionally with guests and all levels of employees.
• This position requires working in a fast-paced environment that is subject to varying levels of noise, crowds, noise and smoke, the severity of which depends upon customer volume.
• This position requires work in an environment where guests have diverse interests grounded in Barstool culture.
• Ability to move effectively and efficiently throughout all work areas.
• Ability to stand and walk while carrying a serving tray, weighing up to 25 pounds, throughout an 8-hour shift.
• Ability to describe and upsell/suggestive sell specials, menu items, document and comprehend drink and food orders and communicate effectively to the kitchen and servers.
• Ability to engage guests in college and professional sports, sports wagering and the “Barstool Brand” (social media, apps, podcasts, etc.).
• Knowledge of cocktail ingredients, proper mixing and pouring techniques; beer styles, taste profiles and breweries required.
• Ability to handle all checks and cash according to standard operating procedures.
• Ability to understand and retain knowledge in menu items, ingredients, pricing, service standards, sports and sports betting language and protocols.
• Ability to maintain a safe and clean working environment.