SPFHS-2026-39 Agency Services Representative Trainee

About the role

Under the close supervision of a supervisory official in a state department, agency, or institution, learns to perform front-line and behind the scenes customer and other support services involving the review, processing and issuance of agency documents; provides information to customers regarding department/agency programs and services; does other related duties as required. Specific to the position, the candidate will be responsible for providing customer service to the general public and performing clerical duties. The State Park Office is open 7 days a week year-round. Located at Swartswood State Park, 1091 County Road 619, Newton, NJ 07860.

Responsibilities

• Registering campers
• Addressing issues with reservations
• Providing phone coverage
• Fielding complaints
• Collecting fees
• Selling State Park Passes and Park Merchandise
• Operating the toll booth
• Performing daily fiscal reports
• Compiling and submitting revenue and attendance reports

Requirements

Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position.

Benefits

• Paid Benefit Leave
• Holiday Pay
• Alternative Workweek Program*
• Telework*
• Pension
• Deferred Compensation
• Health Benefits (medical, prescription drug, dental & vision care) and Life Insurance
• Flexible and Health Spending Accounts (FSA/HSA)
• Commuter Tax Savings Program
• Public Service Loan Forgiveness (PSLF)
• Tuition Reimbursement*

Pay

(A99) $37,724.21 (Non-Negotiable)

Schedule

35-hour work week