SPFHS-2026-39 Agency Services Representative Trainee

Opening Date: 9/25/2026 | Closing Date: 10/16/2026 | Location: Department of Environmental Protection State Parks, Forests, and Historic Sites, New Jersey State Parks, Swartswood State Park, 1091 County Road 619, Newton, NJ 07860.

About the role

Under the close supervision of a supervisory official in a state department, agency, or institution, learns to perform front-line and behind the scenes customer and other support services involving the review, processing and issuance of agency documents; provides information to customers regarding department/agency programs and services; does other related duties as required. Open to applicants that meet the requirements below.

Responsibilities

• Providing customer service to the general public
• Performing clerical duties
• Registering campers
• Addressing issues with reservations
• Providing phone coverage
• Fielding complaints
• Collecting fees
• Selling State Park Passes and Park Merchandise
• Operating the toll booth
• Performing daily fiscal reports
• Compiling and submitting revenue and attendance reports

The State Park Office is open 7 days a week year-round.

Requirements

• Possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position.

Skills

• Microsoft Suite, including Outlook
• Customer service training and experience – ability to effectively manage high volumes of phone and in-person inquiries
• Ability to provide good customer service

Benefits

• Paid Benefit Leave
• Holiday Pay
• Alternative Workweek Program*
• Telework*
• Pension
• Deferred Compensation