Insurance Services Representative

Mercy Springfield
1235 E Cherokee St.
Springfield, MO 65804

About the role

Insurance Services Representative I is responsible for collection and resolution of outstanding insurance receivables including but not limited to unpaid, denied and underpaid claims. Insurance service representatives must communicate effectively, while accurately and efficiently handling high claim volume. Performs duties and responsibilities in a manner consistent with our mission, values and Mercy Service Standards.

Schedule

Hybrid, Full-Time (Will need to come into office 1/2 day per week)

Requirements

• High School Diploma or Equivalent
• Computer and keyboarding skills

Preferred Qualifications

• Prior EPIC Resolute Hospital Billing or Ambulatory experience
• Prior Revenue Cycle and/or Healthcare billing or insurance experience
• Basic Microsoft Excel and Word knowledge
• Communication and customer service skills

Benefits

• Medical, dental, and vision coverage
• Paid time off
• Tuition support
• Matched retirement plans for team members working 32+ hours per pay period

About Mercy

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.