Insurance Services Representative
Mercy Hospital St. Louis Critical Care Medicine Fellowship · North Springfield, MO · 2 wk ago
Full-time
Mercy Springfield
1235 E Cherokee St.
Springfield, MO 65804
Hybrid, Full-Time (Will need to come into office ½ day per week)
About the role
Insurance Services Representative I is responsible for collection and resolution of outstanding insurance receivables including but not limited to unpaid, denied and underpaid claims. Insurance service representatives must communicate effectively, while accurately and efficiently handling high claim volume. Performs duties and responsibilities in a manner consistent with our mission, values and Mercy Service Standards.
Requirements
- High School Diploma or Equivalent
- Computer and keyboarding skills
Preferred Qualifications
- Prior EPIC Resolute Hospital Billing or Ambulatory experience
- Prior Revenue Cycle and/or Healthcare billing or insurance experience
- Basic Microsoft Excel and Word knowledge
- Strong communication and customer service skills
Benefits
- Medical, dental, and vision coverage
- Paid time off
- Tuition support
- Matched retirement plans for team members working 32+ hours per pay period