Jobs · Finance · Michigan

Specimen Processing Supervisor

Quest Diagnostics · Royal Oak, MI · 3 mo ago
FinanceFull-time

About the role

The Specimen Processing Supervisor oversees the daily operations of the Specimen Processing department, including responsibilities for Imaging/Microfilming, Test In Question, and some Problem Resolution. They also manage client service functions, ensure safety and ergonomics, and maintain a professional environment.

Responsibilities

  • Oversee daily operations of the department, including Specimen Processing, Test In Question, and Problem Resolution.
  • Ensure compliance with all Federal, State, and local licensure requirements.
  • Maintain accurate documentation and ensure its review for internal and external inspections.
  • Train and supervise employees, ensuring they meet competency requirements and comply with compliance guidelines.
  • Manage inventory levels and ensure adequate supplies for the department.
  • Implement and monitor continuous process improvement initiatives.
  • Assist in managing fiscal responsibilities, including cost containment programs and capital expenditures.
  • Participate in QMS and Process Improvement Teams to meet business objectives.
  • Prepare and administer annual performance reviews.
  • Organize and lead projects, both within the workgroup and with cross-functional teams.
  • Meet all deadlines assigned by the manager and work effectively with technical departments to resolve problems.

Qualifications

  • Minimum of two years in a Group Leader/related role.
  • Five years of experience in a laboratory, preferably with a medical or production background.
  • Previous experience in people leadership roles.

Skills

  • PC skills, MS Office applications.
  • Excellent leadership, organization, communication, and interpersonal skills.
  • Ability to interact effectively with internal and external customers.
  • Knowledge of systems tools such as COGNOS, Oracle, EMPower, Kronos.

Benefits

We offer a comprehensive benefits package including:

  • Day 1 Medical, supplemental health, dental & vision for full-time employees who work 30+ hours.
  • Best-in-class well-being programs and an annual health assessment.
  • Blueprint for Wellness® mental health program.
  • 6 holidays plus 1 "MyDay" off.
  • Flexible Spending Accounts and matching gifts program.
  • Education assistance through MyQuest for Education.
  • Career advancement opportunities.

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