Specimen Processing Supervisor

About the role

The Specimen Processing Supervisor oversees the daily operations of the Specimen Processing department, including responsibilities for Imaging/Microfilming, Test In Question, and Problem Resolution. This role also involves client service functions, safety, ergonomics, maintenance, and cleanliness of the department.

Responsibilities

• Oversee daily operations of the department, including managing workflow from Logistics and ensuring adequate supply of specimens to technical departments.
• Ensure integrity of specimens sent to other facilities to maintain accuracy and timeliness of results.
• Monitor special handling of Jeopardized Clients, Hospital Clients, and Vital Specimens to prevent mishandling.
• Establish and motivate a participative work environment that encourages employee involvement and fosters continuous improvement.
• Manage employee schedules, ensure adequate coverage, and maintain supply inventory.
• Participate in QMS and Process Improvement Teams to meet business objectives.
• Resolve and respond to internal and external customer issues effectively and promptly.
• Prepare monthly reports and assist in meeting fiscal responsibilities.
• Administer annual performance reviews and participate in cost containment programs.
• Coach, develop, and supervise staff, providing corrective action and counseling as needed.
• Effectively communicate with technical departments and other departments to resolve problems.

Requirements

• Minimum of two years in a Group Leader/related role.
• Previous people leadership experience preferred.
• Physical and mental requirements: biohazard environment, handling multiple tasks, and working in a production setting.

Qualifications

• Associates Degree (preferred).
• Excellent leadership, organization, communication, and interpersonal skills.
• Knowledge of systems tools such as COGNOS, Oracle, EMPower, Kronos.

Skills

• PC skills, MS Office applications.
• Excellent interpersonal skills to interact professionally with internal and external customers.
• Ability to manage concerns of clients, technical departments, and employees.
• Knowledge of systems tools such as COGNOS, Oracle, EMPower, Kronos.

Benefits

We offer best-in-class benefits and programs to support employees and their families, including:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours.
• Best-in-class well-being programs.
• Annual, no-cost health assessment program.
• Blueprint for Wellness® healthyMINDS mental health program.
• Vacation and Health/Flex Time.
• 6 Holidays plus 1 "MyDay" off.
• FinFit financial coaching and services.
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
• Employee stock purchase plan.
• Life and disability insurance, plus buy-up option.
• Flexible Spending Accounts.
• Annual incentive plans.
• Matching gifts program.
• Education assistance through MyQuest for Education.
• Career advancement opportunities.
• and much more!