Specialty Services Program Manager

About the role

Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives.

Find Your Place at Pace - We need you - your curiosity, your talents, and your drive - to help us advance this important work.

Responsibilities

• Research the market and competition, reviews trends, and forecasts growth to develop sales and market plans for the Healthcare program.
• Attends and participates in Technical Conferences and National Trade Shows to provide expertise and generate new business.
• Works with the Sales Teams and Marketing to provide expert knowledge to current and prospective clients to increase sales and maintain positive client relationships.
• Sets sales goals and revenue objectives to increase market share.
• Writes and reviews proposals for services, marketing materials, presentation materials, and training materials, ensuring data and content are accurate and up to date.
• Provides complex analysis, interpretation and counsel to customers, staff, management, and functional leaders regarding assigned policies, program, and practices.
• Provides guidance and develops recommendations on product/service features based and analyses of customers' needs and on technical knowledge of capabilities and limitations to meet customer requirements.
• Assists with receiving customer feedback and coordinating resources and responses as required.
• Reports to management staff on national market conditions and where to focus sales efforts to maximize account revenue and growth.
• Ensures the development, implementation and interpretation of policies and procedures and ensures compliance with applicable laws, rules, and regulations; receives legal guidance and interpretation when required.
• Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team.
• Promotes and supports the overall mission of Pace Analytics by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment.

Qualifications

Education and Experience: Bachelor's degree in business administration, microbiology, operations, or a closely related field; AND five (5)