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Jobs · Healthcare · Texas

Specialty Pharmacy Technician (Refill Calls)

Shields Health Solutions · Irving, TX · 3 wk ago
HealthcareFull-time

What You’ll Do:

  • Provide compassionate, knowledgeable assistance to patients, providers, and staff.
  • Make outbound refill calls and process requests promptly.
  • Answer and triage incoming pharmacy calls.
  • Clarify prescription orders with pharmacists or clinicians.
  • Cook up medication refills and complete accurate data entry.
  • Aid with claim adjudication and troubleshoot rejected claims.

What You’ll Get:

  • Medical, dental, and vision insurance starting day one
  • 401(k) with match, 4 weeks PTO, 10 paid holidays
  • Paid parental leave, short-term disability, and professional development
  • Access to employee resource groups and wellness programs

What You Need:

  • State-registered (Texas) Pharmacy Technician; CPhT required
  • 2+ years of experience as a pharmacy technician required; 5+ years preferred
  • High School Diploma or GED Required
  • Strong communication, organization, and tech skills
  • Empathy, integrity, and a team-first mindset

Pay:

$1,000 Sign On Bonus! Plus potential Quarterly Bonus incentives!

Schedule:

In Office, Monday - Friday, 9:00AM - 6:00PM (potential for hybrid schedule)

Requirements:

Active Texas Pharmacy Technician License AND National Pharmacy Technician Certification Required.

Benefits:

  • Medical, dental, and vision insurance starting day one
  • 401(k) with match, 4 weeks PTO, 10 paid holidays
  • Paid parental leave, short-term disability, and professional development
  • Access to employee resource groups and wellness programs

Skills:

  • Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms.
  • Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.

Qualifications:

  • State-registered (Texas) Pharmacy Technician; CPhT required
  • 2+ years of experience as a pharmacy technician required; 5+ years preferred
  • High School Diploma or GED Required
  • Strong communication, organization, and tech skills
  • Empathy, integrity, and a team-first mindset

Benefits:

  • Medical, dental, and vision insurance starting day one
  • 401(k) with match, 4 weeks PTO, 10 paid holidays
  • Paid parental leave, short-term disability, and professional development
  • Access to employee resource groups and wellness programs

Schedule:

In Office, Monday - Friday, 9:00AM - 6:00PM (potential for hybrid schedule)

Pay:

$1,000 Sign On Bonus! Plus potential Quarterly Bonus incentives!

Equal Employment Opportunity:

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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